Collections Recovery Collector

Are you a highly motivated and results-driven individual with a passion for helping others? Are you looking for an opportunity to use your strong communication and negotiation skills to make a positive impact on people's financial well-being? If so, Regions Financial Co. has an exciting opportunity for you as a Collections Recovery Collector.As a Collections Recovery Collector, you will play a vital role in assisting customers who are experiencing financial difficulties by helping them find solutions to repay their debts. You will work closely with customers, utilizing your empathetic nature and strong problem-solving skills to develop personalized repayment plans that meet their needs. This is a fast-paced and challenging role that requires a high level of professionalism and a commitment to providing exceptional customer service.To excel in this role, you must have a minimum of 2 years of collections or customer service experience, as well as a strong understanding of collections and recovery processes. A bachelor's degree in finance, business, or a related field is preferred. Additionally, you must possess excellent communication and negotiation skills, as well as the ability to work well under pressure and meet deadlines. If you are ready to join a dynamic team and make a difference in people's lives, apply for the Collections Recovery Collector position at Regions Financial Co. today.

1. Work with customers who are experiencing financial difficulties and help them develop personalized repayment plans.
2. Utilize strong communication and negotiation skills to effectively communicate with customers.
3. Demonstrate empathy and understanding towards customers' financial situations.
4. Maintain a high level of professionalism and provide exceptional customer service at all times.
5. Follow collections and recovery processes to ensure compliance with company policies and regulations.
6. Meet and exceed collection targets and deadlines set by the company.
7. Keep accurate records of all customer interactions and update account information as needed.
8. Work collaboratively with other team members to find solutions for challenging cases.
9. Stay up-to-date on industry trends and regulations related to collections and recovery.
10. Use problem-solving skills to handle difficult situations and find creative solutions.
11. Communicate effectively with internal and external stakeholders, including customers, supervisors, and third-party agencies.
12. Continuously look for opportunities to improve processes and provide feedback to management.
13. Maintain confidentiality and handle sensitive customer information with care.
14. Adhere to all company policies and procedures, as well as ethical standards.
15. Attend training sessions and workshops to enhance skills and knowledge related to collections and recovery.

According to JobzMall, the average salary range for a Collections Recovery Collector in Salt Lake City, UT, USA is $34,000 - $57,000 per year. This may vary depending on factors such as experience, qualifications, and the specific company or industry the collector works in.

Regions Financial Corporation is a bank holding company headquartered in the Regions Center in Birmingham, Alabama. The company provides retail banking and commercial banking, trust, stockbrokerage, and mortgage services.