Account Solutions Specialist

Are you an experienced professional with expert-level knowledge of financial services and technology? We have an exciting opportunity for you at Regions Financial Co.! We are looking for an Account Solutions Specialist who is passionate about helping our clients succeed and grow, as well as developing their own professional skills.This is an excellent opportunity for an individual with a desire to learn and grow in the financial services industry. The successful candidate will have strong financial acumen, technical aptitude, and customer service skills. The Account Solutions Specialist will provide support and service to our clients using a variety of digital and traditional channels. To be successful in this role, you must have a Bachelor’s degree in Business, Finance, or a related field, as well as 3-5 years of experience in a financial services environment. Additionally, you must have the ability to understand customer needs and provide appropriate solutions. The ideal candidate will be a creative problem solver with a keen eye for detail. If you have a passion for helping others and a commitment to delivering quality customer service, then this is the job for you!

Responsibilities:

1. Provide support and service to clients using digital and traditional channels.
2. Develop creative solutions to customer needs and issues.
3. Utilize strong financial acumen, technical aptitude, and customer service skills in order to ensure client satisfaction.
4. Monitor customer accounts in order to identify potential issues or improvements.
5. Maintain up-to-date knowledge of financial services and technology.
6. Keep abreast of industry trends and best practices.
7. Respond to customer inquiries in a timely and professional manner.
8. Document customer interactions and transactions in order to maintain accurate records.
9. Collaborate with other departments to ensure customer satisfaction.
10. Develop strategies for improving customer service operations.

According to JobzMall, the average salary range for a Account Solutions Specialist in Hoover, AL, USA is between $38,567 and $59,261. This range is based on the salary information gathered from various sources and is an estimated range of what an Account Solutions Specialist might make in this area.

Regions Financial Corporation is a bank holding company headquartered in the Regions Center in Birmingham, Alabama. The company provides retail banking and commercial banking, trust, stockbrokerage, and mortgage services.