
Customer Relations Social Media Coordinator
The Customer Relations Social Media Coordinator is responsible for responding to customer comments received via social media platforms. Regular, dependable attendance and punctuality. Determine and alert appropriate team to any legal and PR concerns. Investigate with General Managers the circumstances involved with a serious issue raised by a customer. Recognize potential problems and report them accurately to the appropriate management personnel. Maintains database used to automatically distribute weekly reports to VP’s, District Managers, Theatre Managers and various other department heads, regarding customer comments received for the week.
One to three months of related experience and/or training preferred.
Must be able to negotiate when necessary and take initiative when necessary
Enthusiasm to continuously learn about customer service on emerging social media channels
Time Management
Customer Service skills
social media engagement
Adaptable
Communication
Problem Solving
Detail Oriented
Organizational skills
According to JobzMall, the average salary range for a Customer Relations Social Media Coordinator in 101 E Blount Ave, Knoxville, TN 37920, USA is $45,000 to $53,000 per year. This salary range is based on the market rates for this position in this area.
The salary range may vary depending on the qualifications and experience of the candidate, as well as the specific employer and job duties.
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Regal Cinemas, formerly known as Regal Entertainment Group, is an American movie theater chain headquartered in Knoxville, Tennessee. Regal operates the second-largest theater circuit in the United States, with over 7,307 screens in 564 theaters as of June 2016. The three main theatre brands operated by Regal Entertainment Group are Regal Cinemas, Edwards Theatres, and United Artists Theatres. The company became a subsidiary of Cineworld Group in 2018.

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