Regal Cinemas

Customer Relations Social Media Coordinator

Regal Cinemas

101 E Blount Ave, Knoxville, TN 37920, USA
Full-TimeDepends on ExperienceEntry LevelAssociate
Job Description

The Customer Relations Social Media Coordinator is responsible for responding to customer comments received via social media platforms. Regular, dependable attendance and punctuality. Determine and alert appropriate team to any legal and PR concerns. Investigate with General Managers the circumstances involved with a serious issue raised by a customer. Recognize potential problems and report them accurately to the appropriate management personnel. Maintains database used to automatically distribute weekly reports to VP’s, District Managers, Theatre Managers and various other department heads, regarding customer comments received for the week.

Where is this job?
This job is located at 101 E Blount Ave, Knoxville, TN 37920, USA
Job Qualifications
  • One to three months of related experience and/or training preferred.

  • Must be able to negotiate when necessary and take initiative when necessary

  • Enthusiasm to continuously learn about customer service on emerging social media channels

Required Skills
  • Time Management

  • Customer Service skills

  • social media engagement

Soft Skills
  • Adaptable

  • Communication

  • Problem Solving

  • Detail Oriented

  • Organizational skills

Compensation

According to JobzMall, the average salary range for a Customer Relations Social Media Coordinator in 101 E Blount Ave, Knoxville, TN 37920, USA is $45,000 to $53,000 per year. This salary range is based on the market rates for this position in this area.

The salary range may vary depending on the qualifications and experience of the candidate, as well as the specific employer and job duties.

Additional Information
Regal Cinemas is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 29th, 2020
Apply BeforeMay 22nd, 2025
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About Regal Cinemas

Regal Cinemas, formerly known as Regal Entertainment Group, is an American movie theater chain headquartered in Knoxville, Tennessee. Regal operates the second-largest theater circuit in the United States, with over 7,307 screens in 564 theaters as of June 2016. The three main theatre brands operated by Regal Entertainment Group are Regal Cinemas, Edwards Theatres, and United Artists Theatres. The company became a subsidiary of Cineworld Group in 2018.

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