Redfin

Customer Service Agent

Redfin

Washington, DC, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

We are looking for an experienced, passionate, and customer-oriented Customer Service Agent to join our team at Redfin! As our Customer Service Agent, you will be the primary contact point for our customers, providing support and assistance with any inquiries they may have. In this role, you will need to possess excellent communication, problem-solving, and customer service skills to ensure a positive customer experience.Your primary responsibilities will include responding to customer inquiries, resolving customer complaints, and providing helpful advice on our services. Additionally, you will need to be able to identify and document customer feedback to help improve our customer service processes.To be successful in this role, you must have previous customer service experience, a friendly and courteous demeanor, and be proficient in various computer applications. Additionally, you must be organized, detail-oriented, and able to work independently with minimal supervision. If this sounds like the perfect opportunity for you, we would love to hear from you!

Where is this job?
This job is located at Washington, DC, USA
Job Qualifications
  • Excellent Communication Skills

  • Ability To Work In A Fast-Paced Environment

  • Strong Organizational Skills

  • Problem-Solving Abilities

  • Computer Literacy

  • Positive Attitude

  • Customer Service Experience

  • Familiarity With Redfin's Products And Services

Required Skills
  • Communication

  • Product knowledge

  • Multitasking

  • customer service

  • Listening

  • Empathy

  • Organization

  • Detail-oriented

  • Patience

  • Problem-Solving

  • Adaptability

  • Professionalism

  • Computer Literacy

  • Time-Management

  • Diplomacy

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organizational skills

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Customer Service Agent in Washington, DC, USA is between $31,000 and $41,000 per year. The salary range may vary depending on the experience, qualifications, and other factors.

Additional Information
Redfin is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 6th, 2023
Apply BeforeJune 9th, 2026
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About Redfin

Redfin Corporation operates a residential real estate brokerage in 95 markets in the United States and Canada and in other markets via partner/referral agents.

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