Technical Account Manager - Ansible Automation

Are you passionate about automation and technology? Do you thrive in a client-facing role where you can use your technical expertise to drive business success? If so, we have an exciting opportunity for you as a Technical Account Manager for Ansible Automation at Red Hat.In this role, you will be responsible for managing and growing relationships with our clients, providing technical guidance and support, and driving the adoption and implementation of our Ansible Automation solutions. You will serve as the primary point of contact for our clients, working closely with them to understand their needs and provide tailored solutions that meet their unique business objectives.To excel in this role, you should have a strong background in automation, system administration, and customer support, as well as excellent communication and interpersonal skills. A deep understanding of Ansible Automation and experience with Red Hat technologies is also required.If you are a driven and customer-focused technical professional looking to join a dynamic and innovative team, we encourage you to apply for this exciting opportunity at Red Hat.

1. Manage and cultivate relationships with clients to ensure customer satisfaction and business success.
2. Provide technical guidance and support to clients, including troubleshooting and issue resolution.
3. Drive the adoption and implementation of Ansible Automation solutions for clients.
4. Serve as the primary point of contact for clients, effectively communicating technical information and solutions.
5. Understand and analyze client needs and objectives to provide tailored solutions that meet their specific requirements.
6. Utilize strong knowledge of automation, system administration, and Red Hat technologies to effectively support and advise clients.
7. Collaborate with cross-functional teams to deliver integrated solutions and resolve complex technical issues.
8. Stay up-to-date with industry trends and advancements in automation technology to continuously improve service offerings.
9. Proactively identify opportunities to grow and expand client relationships and drive business growth.
10. Communicate effectively with internal teams to provide client feedback and contribute to the development of new products and services.
11. Maintain accurate and up-to-date records of client interactions and technical support provided.
12. Meet and exceed performance metrics, including client satisfaction, retention, and revenue goals.
13. Represent Red Hat in a professional and positive manner to clients, partners, and industry events.
14. Continuously improve and develop skills and knowledge through training and self-learning to stay current with new technologies and best practices.
15. Adhere to company policies and procedures and ensure client compliance with software licensing and support agreements.

According to JobzMall, the average salary range for a Technical Account Manager - Ansible Automation is between $100,000 and $150,000 per year. However, salaries can vary greatly depending on the specific location, industry, and level of experience of the individual. Some companies may also offer additional benefits and bonuses, such as commission or stock options.

Red Hat, Inc. is an American multinational software company providing open-source software products to the enterprise community. Founded in 1993, Red Hat has its corporate headquarters in Raleigh, North Carolina, with other offices worldwide. It became a subsidiary of IBM on July 9th, 2019.