
Platform Architect - ServiceNow
Work collaboratively with business and technology stakeholders in defining future-state technology architectures and roadmap that take into account the future business goals and competing priorities. Work with stakeholders to understand potential opportunities and recommend solutions. Determine and produce artifacts that will guide technical teams to guide to meaningful business outcomes. Provide oversight for technical work to ensure platform standards are followed. Work with vendors to understand their technology and feature roadmap and help business and IT team to plan accordingly. Monitor and maintain platform health using KPIs for performance, data quality, technical debt, and agility. Maintain up to date documentation of current state architecture, data flows, and integrations for Service Management applications Acts as technical tier 4 for unresolved inquiries within the purview of the role. Collaborates with key stakeholders to ensure regulatory and overall data compliance and adherence to business process controls.
2-4 years of experience as an application or platform architect, with responsibility for defining target state architecture for solutions on ServiceNow
Solid working knowledge of ITSM, ITOM, and ITAM, including various ServiceNow components like Service Desk,
Thorough understanding of the Service Management domain
Risk Management
Change Management
Incident Management
Time Management Skills
Vendor risk management
Documentation/Reporting
Integration techniques
Vulnerability response
Process Improvement
Verbal communication
written communication
Self Management
Problem Solving Skills
Detail Oriented and Organized
Multi-tasking
According to JobzMall, the average salary range for a Platform Architect - ServiceNow in 4600 S Syracuse St, Denver, CO 80237, USA is $140,000 to $160,000 per year. This range is based on the average salary of a Platform Architect - ServiceNow in the United States.
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Red Hat, Inc. is an American multinational software company providing open-source software products to the enterprise community. Founded in 1993, Red Hat has its corporate headquarters in Raleigh, North Carolina, with other offices worldwide. It became a subsidiary of IBM on July 9th, 2019.

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