Red Hat

Partner Technical Account Manager

Red Hat

Remote
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Red Hat is looking for a Partner Technical Account Manager who is passionate about customer success, has a strong technical background, and can work collaboratively with our partners to ensure their success. The ideal candidate has experience working with enterprise customers, a deep understanding of cloud technologies, and a history of working in a structured, customer-facing account management role.The Partner Technical Account Manager will be responsible for managing and growing relationships with Red Hat's partner ecosystem, providing technical expertise to our partners, and ensuring customer success. They will be accountable for ensuring our partners have a successful customer experience and that they are taking full advantage of Red Hat's products and services. This role requires excellent customer service, communication, and problem solving skills. The ideal candidate has a strong technical background and the ability to provide technical guidance to our partners. They should have a deep understanding of cloud technologies, understand customer pain points, have a consultative approach to problem solving, and be able to influence customer decision-making. Additionally, they should be able to build relationships and collaborate with cross-functional teams, including sales, engineering, operations, and marketing.

Where is this job?
This job opening is listed as 100% remote
Job Qualifications
  • Strong Technical Aptitude And Understanding Of The Software Development Life Cycle

  • Exceptional Communication

  • Negotiation And Relationship-Building Skills

  • Ability To Collaborate With Teams To Ensure Successful Customer Outcomes

  • Proven Experience Managing Complex Customer Engagements

  • Ability To Think And Act Strategically

  • Ability To Drive Initiatives To Completion

  • Understanding Of Cloud Technologies

  • Experience With Open Source Software And Linux Systems

Required Skills
  • Project Management

  • Vendor Management

  • Networking

  • Strategy

  • Account Management

  • Communication

  • Analytical skills

  • Problem Solving

  • Negotiation

  • Leadership

  • Presentation

  • Customer Relations

  • Business acumen

  • Teamwork

  • Technical Troubleshooting

Soft Skills
  • Communication

  • Interpersonal

  • Leadership

  • Negotiation

  • Time management

  • Organization

  • Analytical Thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Partner Technical Account Manager is $60,000 to $90,000 per year. This range can vary depending on experience, job responsibilities, and the company or organization. Some Partner Technical Account Managers may also receive bonuses and benefits such as health insurance, 401k matching, and vacation days.

Additional Information
Red Hat is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 16th, 2023
Apply BeforeJune 21st, 2025
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About Red Hat

Red Hat, Inc. is an American multinational software company providing open-source software products to the enterprise community. Founded in 1993, Red Hat has its corporate headquarters in Raleigh, North Carolina, with other offices worldwide. It became a subsidiary of IBM on July 9th, 2019.

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