Customer Success Area Manager

Assess key business challenges; develop high-level strategies for customer success within your area. Ensure that customers achieve maximum value from their investment using a programmatic, measurable approach during each phase of the customer life cycle. Support the sales team and work with sales management to ensure that financial targets are achieved, including subscriptions for Red Hat's offerings. Promote services thought leadership and guide business success via cross-functional alignment with sales, business, engineering, support, and enablement and training teams. Establish and maintain good relationships with key customers by building deep knowledge of customer business priorities, challenges, and initiatives; monitor and track the quality of service for external and internal customers. Establish and maintain good relationships with key partners in you area, system integrators (SIs), and original equipment manufacturers (OEMs); establish and expand the partner network for services deliveries for infrastructure, cloud, and middleware.

According to JobzMall, the average salary range for a Customer Success Area Manager in 100 E Davie St, Raleigh, NC 27601, USA is $53,000 - $71,000 per year. This range may vary depending on experience, qualifications, the size of the company, and other factors.

Red Hat, Inc. is an American multinational software company providing open-source software products to the enterprise community. Founded in 1993, Red Hat has its corporate headquarters in Raleigh, North Carolina, with other offices worldwide. It became a subsidiary of IBM on July 9th, 2019.