Incident Management Analyst

Welcome to Raytheon Technologies, a leading aerospace and defense company with a strong commitment to innovation and excellence. We are currently seeking a highly skilled and motivated Incident Management Analyst to join our team. As an Incident Management Analyst, you will play a critical role in ensuring the safety and security of our organization by identifying and responding to potential incidents in a timely and effective manner. This position requires a sharp analytical mind, strong problem-solving skills, and the ability to work well under pressure. If you are a dedicated professional with a passion for incident management and a desire to make a difference, we encourage you to apply for this exciting opportunity.

1. Monitor and analyze potential incidents that may pose a threat to the organization's safety and security.
2. Respond to incidents in a timely and effective manner, following established protocols and procedures.
3. Collaborate with cross-functional teams to gather necessary information and make informed decisions.
4. Conduct thorough investigations of incidents, identifying root causes and implementing preventative measures.
5. Maintain accurate and detailed records of all incidents and responses.
6. Communicate effectively with stakeholders, including senior management, to provide updates and recommendations.
7. Stay current with industry best practices and trends in incident management to continuously improve processes and procedures.
8. Develop and conduct training for employees on incident response protocols and procedures.
9. Act as a liaison with external agencies, such as law enforcement, in the event of a major incident.
10. Remain calm and composed under pressure, making quick and sound decisions in high-stress situations.
11. Identify and report any potential security vulnerabilities to management.
12. Participate in regular incident management exercises to test and improve the organization's response capabilities.
13. Collaborate with the IT team to ensure all systems and networks are secure and up to date.
14. Assist in the development and implementation of incident management policies and procedures.
15. Maintain confidentiality and handle sensitive information with discretion.

According to JobzMall, the average salary range for a Incident Management Analyst in Andover, MA, USA is $65,000 - $85,000 per year. This can vary depending on factors such as experience, education, and the specific company or industry the analyst works in.

The Raytheon Company is a major US defense contractor and industrial corporation with core manufacturing concentrations in weapons and military and commercial electronics. United Technologies Corporation was an American multinational conglomerate headquartered in Farmington, Connecticut. It merged with the Raytheon Company in April 2020 to form Raytheon Technologies.