Desktop Specialist

Are you a tech-savvy individual with a passion for solving complex problems? Do you enjoy providing exceptional customer service and troubleshooting technical issues? If so, Raytheon Technologies is seeking a highly skilled Desktop Specialist to join our team. As a Desktop Specialist, you will play a crucial role in maintaining and supporting our organization's desktop and laptop systems. We are looking for a detail-oriented and proactive individual with a strong understanding of computer hardware and software. If you have a knack for finding creative solutions and a desire to continually learn and grow, we encourage you to apply for this exciting opportunity.

1. Maintain and support desktop and laptop systems for the organization.
2. Troubleshoot technical issues and provide exceptional customer service to resolve them.
3. Stay up-to-date on the latest hardware and software developments and implement them as necessary.
4. Collaborate with other team members to find creative solutions to complex problems.
5. Conduct regular maintenance and updates on desktop and laptop systems to ensure optimal performance.
6. Provide training and support to users on new or updated software and hardware.
7. Keep detailed records of all technical issues and resolutions.
8. Proactively identify and address potential system issues before they become major problems.
9. Communicate effectively with team members and management to provide updates and recommendations.
10. Continuously expand knowledge and skills in desktop and laptop systems to remain current with industry advancements.

According to JobzMall, the average salary range for a Desktop Specialist in Tewksbury, MA, USA is between $50,000 and $75,000 per year. This can vary depending on factors such as experience, education, and specific job responsibilities.

The Raytheon Company is a major US defense contractor and industrial corporation with core manufacturing concentrations in weapons and military and commercial electronics. United Technologies Corporation was an American multinational conglomerate headquartered in Farmington, Connecticut. It merged with the Raytheon Company in April 2020 to form Raytheon Technologies.