Fraud and Claims Specialist
- Receive inbound call from customers who are recognizing fraud on their account.
- Work directly with the vendor to dispute the charges and process the chargebacks.
- Review accounts to manage activity.
- Investigate and work on claims.
- Provide excellent customer service.
Ability to work in a fast paced environment
At least 1 year of related experience
Financial Reporting
Customer Service skills
Empathy
Great time management
Basic Software Skills
Call Center Support
Verbal communication
Prioritizing skills
written communication
Attention to detail
Self-Driven
Multitasking Skills
Problem-Solving
Strong organizational skills
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Randstad North America is a wholly-owned subsidiary of Randstad Holding nv, a global provider of HR services. Through its unique approach of delivering HR innovation with human interaction at the center, Randstad secures and manages a workforce of more than 100,000 people for thousands of clients each week. As a trusted partner in the post-digital world of talent, Randstad advances the careers and business success of our candidates and clients.
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