
Deskside Support Technician
Our large financial client in Washington DC is seeking a skilled deskside support technician for a long term contract opportunity. Be the primary point of contact on all matters related to hardware, software, and communications support for the department. Work closely with other IT support elements (such as ITS IT Client Services, IT Service Desk, and Mobile Kiosk). Assist in the decision making/planning process of IT needs at the beginning/end of each fiscal year. Order standard IT equipment for the department and see to the disposal of retired equipment. Maintain a proper inventory of all IT related equipment and software, which is reported on a quarterly basis. Participate in the evaluation and piloting of new products and services (both hardware and software). Provide IT training for staff members, particularly for newly hired staff.
2+ years of experience in a technical environment or in the area of customer support in a technology environment similar to Client
Industry certifications such as A+.MCP , CLA, ITIL Foundation, etc. (preferred)
Ability to guide a team of IT members to achieve results
Documentation
Time Management
Analytical skills
Troubleshooting skills
Verbal communication
written communication
Attention to detail
Multitasking Skills
Results-Driven
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Randstad North America is a wholly-owned subsidiary of Randstad Holding nv, a global provider of HR services. Through its unique approach of delivering HR innovation with human interaction at the center, Randstad secures and manages a workforce of more than 100,000 people for thousands of clients each week. As a trusted partner in the post-digital world of talent, Randstad advances the careers and business success of our candidates and clients.

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