Randstad USA

Deskside Support Technician

Randstad USA

Washington, DC, USA
Contract$23 - $24/hourlyMid-LevelAssociate
Job Description

Our large financial client in Washington DC is seeking a skilled deskside support technician for a long term contract opportunity. Be the primary point of contact on all matters related to hardware, software, and communications support for the department. Work closely with other IT support elements (such as ITS IT Client Services, IT Service Desk, and Mobile Kiosk). Assist in the decision making/planning process of IT needs at the beginning/end of each fiscal year. Order standard IT equipment for the department and see to the disposal of retired equipment. Maintain a proper inventory of all IT related equipment and software, which is reported on a quarterly basis. Participate in the evaluation and piloting of new products and services (both hardware and software). Provide IT training for staff members, particularly for newly hired staff.

Where is this job?
This job is located at Washington, DC, USA
Job Qualifications
  • 2+ years of experience in a technical environment or in the area of customer support in a technology environment similar to Client

  • Industry certifications such as A+.MCP , CLA, ITIL Foundation, etc. (preferred)

  • Ability to guide a team of IT members to achieve results

Required Skills
  • Documentation

  • Time Management

  • Analytical skills

  • Troubleshooting skills

Soft Skills
  • Verbal communication

  • written communication

  • Attention to detail

  • Multitasking Skills

  • Results-Driven

Additional Information
Randstad USA is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 17th, 2021
Apply BeforeJune 9th, 2026
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About Randstad USA

Randstad North America is a wholly-owned subsidiary of Randstad Holding nv, a global provider of HR services. Through its unique approach of delivering HR innovation with human interaction at the center, Randstad secures and manages a workforce of more than 100,000 people for thousands of clients each week. As a trusted partner in the post-digital world of talent, Randstad advances the careers and business success of our candidates and clients.

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