Ralphs

Online Grocery Pick Up Clerk

Ralphs

Manhattan Beach, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Ralphs, where we are dedicated to providing our customers with convenient and quality grocery shopping experiences. We are currently seeking a detail-oriented and customer-focused individual to join our team as an Online Grocery Pick Up Clerk. In this role, you will be responsible for fulfilling online grocery orders and ensuring that our customers receive their orders accurately and on time. If you thrive in a fast-paced environment and are passionate about delivering exceptional customer service, we want to hear from you!

  1. Fulfill online grocery orders by accurately selecting and packaging items according to customer specifications.
  2. Ensure timely and efficient delivery of online grocery orders to customers.
  3. Maintain a clean and organized work area to ensure a safe and pleasant shopping experience for customers.
  4. Utilize technology and systems to accurately track and manage online orders.
  5. Communicate with customers regarding any order updates or issues in a professional and timely manner.
  6. Collaborate with team members to ensure all orders are fulfilled accurately and on time.
  7. Follow all safety and sanitation guidelines to maintain a clean and safe work environment.
  8. Provide exceptional customer service by addressing any questions or concerns from customers.
  9. Assist with inventory management and restocking of online grocery items as needed.
  10. Continuously strive to improve and optimize the online grocery pick up process.
Where is this job?
This job is located at Manhattan Beach, CA, USA
Job Qualifications
  • Strong Customer Service Skills: As An Online Grocery Pick Up Clerk, You Will Be Interacting With Customers On A Daily Basis And Providing Them With A Positive And Efficient Experience. This Requires Excellent Communication And Problem-Solving Skills To Ensure That Customers Are Satisfied With Their Orders.

  • Attention To Detail: Accuracy Is Crucial In The Grocery Industry, And As A Pick Up Clerk, You Will Be Responsible For Ensuring That Orders Are Fulfilled Correctly And That Items Are Properly Labeled And Packaged. Paying Close Attention To Detail Is Essential In This Role To Avoid Mistakes And Ensure Customer Satisfaction.

  • Knowledge Of Grocery Products: An Understanding Of Different Types Of Grocery Products, Including Their Brands And Categories, Is Necessary To Accurately Fulfill Customer Orders And Assist With Any Inquiries They May Have. This Knowledge Also Helps With Inventory Management And Restocking Shelves.

  • Physical Stamina: This Job Involves A Lot Of Physical Activity, Such As Lifting, Carrying, And Standing For Long Periods. Therefore, Having Good Physical Stamina Is Essential To Keep Up With The Demands Of The Job And Ensure Efficient Order Fulfillment.

  • Time Management Skills: As An Online Grocery Pick Up Clerk, You Will Be Responsible For Managing The Pick-Up Schedule And Ensuring That Orders Are Ready For Customers At Their Designated Time Slots. Time Management Skills Are Crucial To Ensure That Orders Are Fulfilled On Time And Customers Are Not Kept Waiting.

Required Skills
  • Communication Skills

  • Inventory Management

  • Time Management

  • Attention to detail

  • Problem Solving

  • customer service

  • Food safety

  • Teamwork

  • Organization

  • technology proficiency

  • Order Fulfillment

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Online Grocery Pick Up Clerk in Manhattan Beach, CA 90266, USA is $25,000 to $35,000 per year. However, this can vary depending on factors such as experience, education, and job responsibilities. Some employers may also offer additional benefits and bonuses.

Additional Information
Ralphs is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 14th, 2024
Apply BeforeMay 22nd, 2025
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About Ralphs

Ralphs is an American supermarket chain in Southern California. The largest subsidiary of Cincinnati-based Kroger, it is the oldest such chain west of the Mississippi River. Kroger also operates stores under the Food 4 Less and Foods Co. names in California.

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