Assistant Team Lead

Are you a natural leader with a passion for customer service and a strong work ethic? Look no further, because Raley's Supermarkets is seeking an Assistant Team Lead to join our dynamic team. As an Assistant Team Lead, you will play a crucial role in guiding and supporting our team members to provide the best possible service to our valued customers. We are looking for someone who is organized, self-motivated, and dedicated to delivering exceptional results. If you have a positive attitude and a desire to grow within a reputable company, we encourage you to apply for this exciting opportunity.

1. Lead and supervise the team members to ensure they are providing excellent customer service at all times.
2. Train and mentor new team members to ensure they are knowledgeable about company policies, procedures, and customer service standards.
3. Assist the Team Lead in creating and implementing strategies to improve customer satisfaction and drive sales.
4. Monitor team performance and provide regular feedback to team members to encourage growth and improvement.
5. Handle escalated customer service issues and find solutions that satisfy both the customer and the company.
6. Maintain a positive and professional attitude at all times, setting an example for team members to follow.
7. Collaborate with other departments to ensure seamless operations and effective communication.
8. Assist in creating work schedules and ensuring adequate staffing levels to meet the needs of the business.
9. Conduct regular performance evaluations for team members and provide recommendations for promotions or additional training.
10. Keep up-to-date with industry trends and customer expectations to continuously improve the customer service experience.
11. Act as a role model for company values and ethics, promoting a positive work culture.
12. Take initiative to identify and implement process improvements to increase efficiency and productivity.
13. Attend and participate in meetings and training sessions to stay informed about company updates and changes.
14. Handle administrative tasks such as scheduling, payroll, and inventory management.
15. Support the Team Lead in any other tasks or projects as needed.

According to JobzMall, the average salary range for a Assistant Team Lead in San Jose, CA, USA is between $47,000 - $64,000 per year. However, this can vary depending on factors such as the specific job responsibilities, level of experience, and the industry or company the individual is working for.

Raley's Supermarkets is a privately held, family-owned supermarket chain that operates stores under the Raley's, Bel Air Markets, Nob Hill Foods, Food Source and Market 5-ONE-5 banners in northern California and Nevada. Has 121 stores in USA.