Service Operation Manager - ( Incident Management)

We are looking for a passionate and motivated Service Operation Manager - ( Incident Management) to join our team at Rackspace. You will be responsible for leading our incident management services and developing strategies to ensure the continued delivery of high-quality customer service.We are looking for a candidate with a strong technical background and excellent communication skills. You will be required to have a minimum of 5 years of experience in a technical field, with at least 2 years of experience managing incident management services. In addition, you should have a strong understanding of IT service operations, ITIL principles, and best practices.We are looking for a true leader who has the drive and determination to lead our incident management services to success. You should be able to think strategically, as well as make sound decisions in a timely manner. A confident and enthusiastic individual, you should be able to take the initiative and be comfortable working in a fast-paced environment.If you have the required qualifications and a passion for service excellence, we would love to hear from you.

According to JobzMall, the average salary range for a Service Operation Manager - ( Incident Management) is between $78,000 and $106,000 per year. The exact salary will depend on factors such as experience level, geographic location, industry, and employer.

Rackspace accelerates the value of the cloud during every phase of digital transformation. By managing apps, data, security and multiple clouds, Rackspace is the best choice to help customers get to the cloud, innovate with new technologies and maximize their IT investments.