Are you a technical problem solver who loves helping customers succeed? Then this may be the perfect position for you!We’re looking for an experienced Customer Success System Engineer to join our team at Rackspace. In this role, you’ll be responsible for providing technical assistance to customers, ensuring their success with our products and services. You’ll also be responsible for troubleshooting any issues that may arise and communicating with our customers to ensure their satisfaction. To be successful in this role, you must have a strong background in customer service, system engineering, and problem-solving. You must also be a great communicator, both verbally and in writing, and have a good understanding of Linux and scripting. Having an understanding of public cloud, DevOps, CI/CD, and automation technologies is also a plus. If you have a passion for helping customers reach their goals and the required qualifications, then we’d love to hear from you!
Bachelor's Degree In Computer Science
Engineering
Azure
Or Google Cloud Platform
Information Technology Or A Related Field
+ Years Of Experience In A Customer-Facing Technical Role
Experience In Configuring
Deploying And Managing Cloud-Based Solutions
Hands-On Experience With Cloud Infrastructure
Including Aws
Expertise In Scripting
Automation
And Orchestration Tools
Familiarity With
Documentation
Security
Virtualization
Networking
Windows
Linux
Troubleshooting
Support
Communication
Scripting
Cloud
Storage
Automation
Server
Monitoring
Communication
Leadership
Time management
Interpersonal Skills
creativity
Organization
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Customer Success System Engineer is $68,000 to $90,000 per year. This range can vary based on experience and the type of company.
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Rackspace accelerates the value of the cloud during every phase of digital transformation. By managing apps, data, security and multiple clouds, Rackspace is the best choice to help customers get to the cloud, innovate with new technologies and maximize their IT investments.

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