QNB 1st Customer Service Executive

QNB is looking for a motivated and passionate 1st Customer Service Executive to join our team! As an integral part of the customer service team, the successful candidate must demonstrate excellent customer service and communication skills, be highly organized and have the ability to handle multiple tasks. If you are looking for an exciting and challenging opportunity to grow and develop your customer service skills, this is the job for you! To be successful in this role, you must have a high school diploma or equivalent and a minimum of two years of customer service experience. The ideal candidate will also have strong problem-solving and interpersonal skills, a professional and friendly attitude, and the ability to think quickly and respond appropriately to customer inquiries. Additionally, the ability to use various software applications and navigate multiple systems is required.

Responsibilities:

1. Provide outstanding customer service to all customers, responding to inquiries in a timely and professional manner.
2. Demonstrate excellent communication and interpersonal skills.
3. Utilize problem-solving skills to resolve customer issues.
4. Maintain a professional and friendly attitude at all times.
5. Handle multiple tasks and prioritize tasks to meet deadlines.
6. Utilize various software applications and navigate multiple systems.
7. Maintain customer records and ensure accuracy.
8. Follow established policies and procedures related to customer service.
9. Provide feedback and recommendations on customer service processes.
10. Actively participate in team meetings and training sessions.

According to JobzMall, the average salary range for a QNB 1st Customer Service Executive in Beirut, Lebanon is between $1000 and $1500 per month. This salary range may differ depending on the individual's qualifications and experience.

Qatar National Bank is a Qatari commercial bank headquartered in Doha, Qatar. It was founded in 1964 and currently has subsidiaries and associates in 31 countries spanning three continents. The bank's ownership is evenly divided between the Qatar Investment Authority and members of the public.