IT Support Analyst

Qatar National Bank is seeking an IT Support Analyst to join our team. We are looking for a highly motivated, dedicated individual who is committed to providing an exceptional level of customer service and technical support. The successful candidate will be a key part of our IT team, responsible for providing day-to-day technical support to our staff and customers.The ideal candidate will have a degree in Computer Science or a related field, as well as experience in a similar role. They will have a comprehensive understanding of IT systems and how to troubleshoot problems, as well as excellent communication and problem-solving skills. They should be highly organized and proactive, with the ability to work in a fast-paced, customer-focused environment.If this sounds like you, we look forward to receiving your application.

Responsibilities:

1. Monitor and maintain IT systems, identify and troubleshoot any issues that arise.
2. Provide technical assistance and support to staff and customers.
3. Respond to customer inquiries in a timely and professional manner.
4. Keep up to date with new technology and developments in the IT sector.
5. Utilize problem-solving and diagnostic skills to resolve customer issues.
6. Monitor and evaluate system performance.
7. Create and maintain technical documentation.
8. Assist in the implementation of new IT systems.
9. Collaborate with other IT team members and departments.

According to JobzMall, the average salary range for a IT Support Analyst in Dubai - United Arab Emirates is AED 6,000 to AED 10,000 per month. The salary range may vary depending on the experience and qualifications of the applicant.

Qatar National Bank is a Qatari commercial bank headquartered in Doha, Qatar. It was founded in 1964 and currently has subsidiaries and associates in 31 countries spanning three continents. The bank's ownership is evenly divided between the Qatar Investment Authority and members of the public.