
Student Service - Ticket Office
Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced and dynamic environment? If so, we have the perfect opportunity for you! Join the Purdue University Student Service team as a Ticket Office Assistant and play a crucial role in ensuring a positive and seamless experience for our students and community members. As a member of our team, you will have the opportunity to work with a diverse group of individuals and gain valuable experience in event planning and ticketing operations. We are seeking a highly motivated and detail-oriented individual with excellent communication skills and a strong commitment to providing top-notch service. If this sounds like you, keep reading for more information on this exciting opportunity!
- Provide exceptional customer service to students and community members.
- Maintain a positive and welcoming environment for all visitors.
- Assist in planning and organizing events.
- Operate ticketing systems accurately and efficiently.
- Handle cash and credit card transactions with accuracy and accountability.
- Communicate effectively with team members and event organizers.
- Maintain a high level of professionalism and confidentiality.
- Respond to customer inquiries and concerns in a timely and courteous manner.
- Ensure the security and accuracy of ticket sales and distribution.
- Collaborate with other team members to troubleshoot and resolve any issues.
- Maintain a neat and organized work area.
- Adhere to all policies and procedures related to ticketing operations.
- Continuously seek ways to improve the customer experience.
- Assist with training and mentoring new team members.
- Perform other duties as assigned by supervisor.
Excellent Customer Service Skills, Including The Ability To Handle Difficult Situations With Patience And Professionalism.
Proficiency In Computer Systems And Software, With The Ability To Quickly Learn New Programs And Navigate Ticketing Systems.
Strong Organizational And Time-Management Skills, With The Ability To Multitask And Prioritize Tasks In A Fast-Paced Environment.
Attention To Detail And Accuracy, Particularly When Handling Financial Transactions And Sensitive Information.
Knowledge And Understanding Of Purdue University's Policies And Procedures, As Well As The Ability To Effectively Communicate This Information To Students And Other Customers.
Event Management
Communication
Time Management
Multitasking
Organizational Skills
customer service
Cash Handling
Ticketing systems
Teamwork
Salesmanship
Problem-Solving
Communication
Conflict Resolution
Leadership
Time management
creativity
Organization
Teamwork
Adaptability
Problem-Solving
Empathy
According to JobzMall, the average salary range for a Student Service - Ticket Office in West Lafayette, IN, USA is $27,000 - $37,000 per year. However, this can vary depending on the specific job duties, level of experience, and the company or organization the individual is working for. Factors such as bonuses, benefits, and location can also impact the salary range for this position. It is important to research and compare salaries for similar positions in the area to get a more accurate understanding of the potential earnings for a Student Service - Ticket Office in West Lafayette.
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Purdue University is a public research university in West Lafayette, Indiana, and the flagship campus of the Purdue University system. The university was founded in 1869 after Lafayette businessman John Purdue donated land and money to establish a college of science, technology, and agriculture in his name.

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