Purdue University

Student Service - Ticket Office

Purdue University

West Lafayette, IN, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced and dynamic environment? If so, we have the perfect opportunity for you! Join the Purdue University Student Service team as a Ticket Office Assistant and play a crucial role in ensuring a positive and seamless experience for our students and community members. As a member of our team, you will have the opportunity to work with a diverse group of individuals and gain valuable experience in event planning and ticketing operations. We are seeking a highly motivated and detail-oriented individual with excellent communication skills and a strong commitment to providing top-notch service. If this sounds like you, keep reading for more information on this exciting opportunity!

  1. Provide exceptional customer service to students and community members.
  2. Maintain a positive and welcoming environment for all visitors.
  3. Assist in planning and organizing events.
  4. Operate ticketing systems accurately and efficiently.
  5. Handle cash and credit card transactions with accuracy and accountability.
  6. Communicate effectively with team members and event organizers.
  7. Maintain a high level of professionalism and confidentiality.
  8. Respond to customer inquiries and concerns in a timely and courteous manner.
  9. Ensure the security and accuracy of ticket sales and distribution.
  10. Collaborate with other team members to troubleshoot and resolve any issues.
  11. Maintain a neat and organized work area.
  12. Adhere to all policies and procedures related to ticketing operations.
  13. Continuously seek ways to improve the customer experience.
  14. Assist with training and mentoring new team members.
  15. Perform other duties as assigned by supervisor.
Where is this job?
This job is located at West Lafayette, IN, USA
Job Qualifications
  • Excellent Customer Service Skills, Including The Ability To Handle Difficult Situations With Patience And Professionalism.

  • Proficiency In Computer Systems And Software, With The Ability To Quickly Learn New Programs And Navigate Ticketing Systems.

  • Strong Organizational And Time-Management Skills, With The Ability To Multitask And Prioritize Tasks In A Fast-Paced Environment.

  • Attention To Detail And Accuracy, Particularly When Handling Financial Transactions And Sensitive Information.

  • Knowledge And Understanding Of Purdue University's Policies And Procedures, As Well As The Ability To Effectively Communicate This Information To Students And Other Customers.

Required Skills
  • Event Management

  • Communication

  • Time Management

  • Multitasking

  • Organizational Skills

  • customer service

  • Cash Handling

  • Ticketing systems

  • Teamwork

  • Salesmanship

  • Problem-Solving

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Student Service - Ticket Office in West Lafayette, IN, USA is $27,000 - $37,000 per year. However, this can vary depending on the specific job duties, level of experience, and the company or organization the individual is working for. Factors such as bonuses, benefits, and location can also impact the salary range for this position. It is important to research and compare salaries for similar positions in the area to get a more accurate understanding of the potential earnings for a Student Service - Ticket Office in West Lafayette.

Additional Information
Purdue University is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 8th, 2025
Apply BeforeAugust 19th, 2025
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About Purdue University

Purdue University is a public research university in West Lafayette, Indiana, and the flagship campus of the Purdue University system. The university was founded in 1869 after Lafayette businessman John Purdue donated land and money to establish a college of science, technology, and agriculture in his name.

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