Purdue University

Manager, Online Student Success

Purdue University

Remote
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you passionate about supporting online students in achieving their academic goals? Do you have experience in higher education and a strong understanding of online learning environments? If so, Purdue University is seeking a dynamic and driven individual to join our team as the Manager of Online Student Success.In this role, you will have the opportunity to lead a team of dedicated professionals in providing exceptional support and resources to our online student population. Your expertise in online education and your commitment to student success will play a crucial role in shaping the overall online learning experience for our students.To excel in this position, you must possess a strong understanding of online education, excellent communication and leadership skills, and a proven track record of implementing successful student success initiatives. As a member of our team, you will have the opportunity to make a meaningful impact on the lives of our diverse and dedicated online student community.Join us at Purdue University and help us empower our online students to achieve their full potential.

  1. Develop and implement strategies to support the academic success of online students at Purdue University.
  2. Lead a team of professionals in providing exceptional support and resources to online students.
  3. Collaborate with various departments and faculty to ensure a seamless online learning experience for students.
  4. Stay updated on the latest trends and best practices in online education to continuously improve the student experience.
  5. Create and maintain a positive and inclusive environment for online students to thrive in.
  6. Utilize data and analytics to identify areas of improvement and develop targeted interventions to support student success.
  7. Act as a liaison between the online student population and the university administration, advocating for the needs and concerns of students.
  8. Develop and facilitate training and workshops for faculty and staff on effective online teaching and learning strategies.
  9. Monitor and evaluate the effectiveness of student success initiatives and make necessary adjustments to achieve desired outcomes.
  10. Serve as a resource for students, providing guidance and support in navigating online learning platforms and resources.
  11. Develop and maintain relationships with online student organizations and clubs to enhance the student experience.
  12. Represent Purdue University at conferences and events related to online education and student success.
  13. Maintain a thorough understanding of university policies and procedures related to online learning and student success.
  14. Assist in the development and implementation of online student retention strategies.
  15. Uphold a strong commitment to diversity, equity, and inclusion in all aspects of the job.
Where is this job?
This job opening is listed as 100% remote
Job Qualifications
  • Strong Leadership Skills: The Manager Of Online Student Success At Purdue University Should Possess Excellent Leadership Skills To Effectively Manage A Team Of Online Student Success Advisors. They Should Be Able To Inspire And Motivate Their Team To Achieve The Goals Set By The University.

  • Experience With Online Education: The Ideal Candidate Should Have Experience Working In The Field Of Online Education. This Includes A Deep Understanding Of The Challenges And Opportunities Of Online Learning, As Well As The Ability To Develop Strategies To Improve Student Success In This Environment.

  • Excellent Communication Skills: As The Primary Point Of Contact For Online Students, The Manager Of Online Student Success Should Have Exceptional Communication Skills. They Should Be Able To Effectively Communicate With Students, Faculty, And Staff Through Various Mediums, Including Email, Phone, And Online Platforms.

  • Data Analysis And Reporting Skills: The Manager Of Online Student Success Should Have Strong Data Analysis And Reporting Skills To Track And Measure The Success Of Various Initiatives And Programs. They Should Be Able To Use Data To Identify Areas For Improvement And Make Data-Driven Decisions.

  • Knowledge Of Student Support Services: A Successful Manager Of Online Student Success Should Have A Thorough Understanding Of Student Support Services Such As Tutoring, Career Services, And Academic Advising. They Should Be Able To Collaborate With These Departments To Provide A Comprehensive Support System For Online Students.

Required Skills
  • Strategic Planning

  • Project Management

  • Data Analysis

  • Communication

  • Time Management

  • Organizational Skills

  • Leadership

  • customer service

  • Teamwork

  • Problem-Solving

  • Adaptability

  • technology proficiency

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Manager, Online Student Success is $60,000-$80,000 per year. However, this can vary depending on factors such as location, industry, and level of experience. Some managers in this role may make upwards of $100,000 per year.

Additional Information
Purdue University is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 5th, 2026
Apply BeforeJuly 5th, 2026
This job posting is from a verified source.Β 

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About Purdue University

Purdue University is a public research university in West Lafayette, Indiana, and the flagship campus of the Purdue University system. The university was founded in 1869 after Lafayette businessman John Purdue donated land and money to establish a college of science, technology, and agriculture in his name.

Frequently asked questions

Get interviewed today!

JobzMall is the worldβ€˜ s largest video talent marketplace.Itβ€˜s ultrafast, fun, and human.

Get Started