
Coffee Shop Supervisor
Are you a coffee enthusiast with a passion for leading and managing a team? Purdue University is seeking a dynamic and experienced individual to join our team as a Coffee Shop Supervisor. In this role, you will oversee the day-to-day operations of our bustling coffee shop and provide exceptional customer service to our diverse community of students, faculty, and staff. We are looking for a motivated and personable individual who can uphold our high standards of quality and efficiency. If you have a strong background in coffee and hospitality management, we want to hear from you!
- Oversee the day-to-day operations of the coffee shop, including opening and closing procedures, inventory management, and staff scheduling.
- Train, mentor, and supervise a team of baristas, ensuring they provide exceptional customer service and adhere to company policies and procedures.
- Maintain a high level of product quality and consistency, including monitoring the freshness and taste of all coffee and food items.
- Handle customer inquiries, complaints, and feedback in a professional and timely manner.
- Ensure the cleanliness and organization of the coffee shop, including regularly sanitizing all equipment and workstations.
- Monitor and analyze sales and inventory data to make informed decisions about pricing, promotions, and product offerings.
- Collaborate with other departments to plan and execute special events and promotions.
- Manage all financial aspects of the coffee shop, including budgeting, purchasing, and tracking expenses.
- Stay up-to-date on industry trends and implement new strategies to improve efficiency and customer satisfaction.
- Uphold the company's values and maintain a positive and inclusive work environment for all employees.
Minimum Of 2 Years Of Supervisory Experience In A Fast-Paced Coffee Shop Or Food Service Environment.
Excellent Customer Service Skills And Ability To Lead A Team In Providing Exceptional Service To A Diverse Customer Base.
Strong Knowledge Of Coffee And Espresso Drinks, As Well As Food And Pastry Items Commonly Served In A Coffee Shop.
Ability To Manage Inventory, Order Supplies, And Maintain Cleanliness And Organization Of The Coffee Shop.
Availability To Work Flexible Hours, Including Early Mornings, Evenings, And Weekends, As Needed To Meet The Needs Of The Coffee Shop And Its Customers.
Training
Communication
Time Management
Team Management
Leadership
Inventory Control
customer service
Cash Handling
Food safety
Barista Skills
Problem-Solving
Menu Knowledge
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Coffee Shop Supervisor in West Lafayette, IN, USA is $31,000-$45,000 per year. This may vary depending on factors such as experience, location, and the specific coffee shop.
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Purdue University is a public research university in West Lafayette, Indiana, and the flagship campus of the Purdue University system. The university was founded in 1869 after Lafayette businessman John Purdue donated land and money to establish a college of science, technology, and agriculture in his name.

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