Providence St. Joseph Health

Senior Patient Care Coordinator

Providence St. Joseph Health

Spokane, WA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a dedicated and compassionate healthcare professional looking for a rewarding opportunity to make a positive impact on patients' lives? Providence St. Joseph Health is seeking a Senior Patient Care Coordinator to join our dynamic team of providers and support staff. As a senior member of our patient care team, you will play a vital role in coordinating and facilitating the care of our patients, ensuring their needs are met with the highest level of quality and compassion. We are seeking an experienced individual with a strong background in patient care coordination, excellent communication and organizational skills, and a passion for helping others. If you are ready to take the next step in your career and join a leading healthcare organization, we encourage you to apply for this exciting opportunity.

  1. Coordinate patient care: The senior patient care coordinator will be responsible for coordinating and facilitating the care of patients, ensuring that all their needs are met with the highest level of quality and compassion.
  2. Communicate with patients: The coordinator will be responsible for communicating with patients, understanding their needs and concerns, and providing them with necessary information and resources.
  3. Collaborate with healthcare team: The coordinator will work closely with the healthcare team to ensure that patients receive comprehensive and coordinated care.
  4. Maintain patient records: The coordinator will be responsible for maintaining accurate and up-to-date patient records, including medical history, treatment plans, and progress notes.
  5. Schedule appointments: The coordinator will schedule appointments for patients with healthcare providers, specialists, and other healthcare professionals as needed.
  6. Educate patients: The coordinator will educate patients on their treatment plans, medication instructions, and other relevant information to help them manage their health.
  7. Provide emotional support: The coordinator will provide emotional support to patients and their families, addressing any concerns or fears they may have and offering resources for additional support.
  8. Ensure compliance: The coordinator will ensure compliance with all healthcare regulations and standards, as well as the organization's policies and procedures.
  9. Train and mentor staff: The coordinator may be responsible for training and mentoring new staff members and ensuring that all team members are knowledgeable and competent in patient care coordination.
  10. Participate in quality improvement initiatives: The coordinator will participate in quality improvement initiatives to ensure the delivery of high-quality patient care and identify areas for improvement.
  11. Stay updated on industry developments: The coordinator will stay updated on industry developments, new treatments, and best practices in patient care coordination to continuously improve the quality of care provided.
  12. Maintain confidentiality: The coordinator will maintain patient confidentiality and adhere to all HIPAA regulations in handling patient information.
  13. Demonstrate compassion and empathy: The coordinator will demonstrate compassion and empathy towards patients and their families, understanding the emotional and physical challenges they may
Where is this job?
This job is located at Spokane, WA, USA
Job Qualifications
  • Bachelor's Degree In Healthcare Administration, Nursing, Or Related Field.

  • Strong Understanding Of Healthcare Regulations, Policies, And Procedures.

  • Minimum Of 5 Years Of Experience In Patient Care Coordination Or A Related Role.

  • Excellent Communication And Interpersonal Skills, With The Ability To Effectively Interact With Patients, Families, And Healthcare Providers.

  • Demonstrated Leadership Skills, With The Ability To Manage A Team And Handle Complex Situations With Professionalism And Empathy.

Required Skills
  • Communication

  • Time Management

  • Interpersonal skills

  • customer service

  • Medical Terminology

  • Team Leadership

  • Problem-Solving

  • Patient Advocacy

  • Insurance Verification

  • Care Coordination

  • Electronic Health Records

  • Mult

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Senior Patient Care Coordinator in Spokane, WA, USA is $52,000 to $65,000 per year. However, this may vary depending on factors such as experience, education, and specific job responsibilities. It is also important to note that salaries may differ between healthcare facilities and organizations.

Additional Information
Providence St. Joseph Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 2nd, 2024
Apply BeforeJune 9th, 2026
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About Providence St. Joseph Health

Providence Health & Services is a non-profit Catholic health care system operating multiple hospitals across 5 states, with headquarters in Renton, Washington.

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