Providence St. Joseph Health

Senior Manager - Clinic Operations

Providence St. Joseph Health

Spokane, WA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you a dynamic and experienced leader with a passion for healthcare operations? Do you thrive in a fast-paced environment and have a proven track record of driving operational excellence? If so, we have an exciting opportunity for you to join our team at Providence St. Joseph Health as our Senior Manager of Clinic Operations. In this role, you will play a critical role in ensuring the smooth and efficient functioning of our clinics, while also promoting a patient-centered culture and empowering our team to deliver exceptional care. We are looking for a highly motivated individual with strong leadership skills and a deep understanding of healthcare operations. If this sounds like you, we invite you to apply and take the next step in your career with us.

  1. Oversee and manage the daily operations of our clinics, ensuring efficient and effective functioning.
  2. Develop and implement strategies to drive operational excellence and enhance the overall patient experience.
  3. Foster a patient-centered culture within the clinics, promoting a high level of patient satisfaction and quality of care.
  4. Lead and mentor a team of clinic managers and staff, providing guidance and support to help them achieve their goals.
  5. Collaborate with other departments and stakeholders to identify and implement process improvements and enhance operational efficiencies.
  6. Monitor and analyze key performance indicators to identify areas for improvement and develop action plans to address any issues.
  7. Ensure compliance with all regulatory and legal requirements related to healthcare operations.
  8. Develop and manage budgets for the clinics, ensuring cost-effective practices and efficient resource allocation.
  9. Stay updated on industry trends and best practices, and make recommendations for improvements and advancements in healthcare operations.
  10. Act as a liaison between clinic staff, providers, and administrative leadership, facilitating effective communication and collaboration.
  11. Conduct performance evaluations and provide ongoing feedback and coaching to clinic staff to foster a culture of continuous improvement.
  12. Handle any escalated patient or staff concerns, and work to resolve them in a timely and satisfactory manner.
  13. Participate in strategic planning and decision-making processes to support the growth and success of the clinics.
  14. Represent the organization at relevant industry events and conferences, and serve as a subject matter expert on healthcare operations.
Where is this job?
This job is located at Spokane, WA, USA
Job Qualifications
  • Extensive Healthcare Experience: A Senior Manager Of Clinic Operations At Providence St. Joseph Health Should Have A Minimum Of 7-10 Years Of Experience In Healthcare Management, Particularly In Clinic Operations. This Experience Should Include Managing Multiple Clinics, Budgeting, And Implementing Operational Strategies.

  • Strong Leadership Skills: As A Senior Manager, This Role Requires Strong Leadership Skills To Effectively Manage And Guide A Team Of Clinic Managers And Staff. The Ideal Candidate Should Have Experience In Leading And Motivating Teams To Achieve Goals And Drive Performance.

  • Business Acumen: This Role Involves Overseeing The Financial Performance Of Clinics Within The Organization. Therefore, The Ideal Candidate Should Have A Strong Understanding Of Financial Management, Budgeting, And Cost Control Strategies.

  • Excellent Communication Skills: Effective Communication Is Essential For A Senior Manager Of Clinic Operations, As They Will Be Required To Communicate With Various Stakeholders Including Physicians, Staff, And Senior Leadership. Strong Written And Verbal Communication Skills Are Necessary To Effectively Convey Information And Build Relationships.

  • Strategic Thinking: The Senior Manager Of Clinic Operations Must Possess Strong Strategic Thinking Skills To Identify Opportunities For Growth And Improvement Within The Clinics. They Should Be Able To Develop And Implement Long-Term Plans And Initiatives That Align With The Organization's Goals And Mission.

Required Skills
  • Change Management

  • Process Improvement

  • Strategic Planning

  • Project Management

  • Data Analysis

  • Communication

  • Budget management

  • Leadership

  • customer service

  • Team Building

  • Problem-Solving

  • Decision-Making

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • flexibility

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Senior Manager - Clinic Operations in Spokane, WA, USA is $90,000-$120,000 per year. This range can vary depending on the specific company, industry, and level of experience of the individual. Some factors that may affect salary range include the size and budget of the clinic, the demand for the specific role, and the cost of living in the area. It is important to note that these figures are only an estimate and may not reflect the exact salary for every individual in this role in Spokane, WA.

Additional Information
Providence St. Joseph Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 2nd, 2024
Apply BeforeJuly 20th, 2025
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About Providence St. Joseph Health

Providence Health & Services is a non-profit Catholic health care system operating multiple hospitals across 5 states, with headquarters in Renton, Washington.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started