Patient Services Specialists - Swedish Otolaryngology - First Hill

Are you passionate about providing exceptional patient care and support? Do you have experience in the medical field and a desire to work in a dynamic and collaborative environment? If so, we have an exciting opportunity for you to join our team as a Patient Services Specialist at Swedish Otolaryngology - First Hill, a part of Providence St. Joseph Health. As a Patient Services Specialist, you will play a vital role in ensuring a positive experience for our patients by providing excellent customer service and administrative support. This role requires strong communication skills, attention to detail, and the ability to thrive in a fast-paced healthcare setting. If this sounds like the right fit for you, we encourage you to apply and join our team of dedicated healthcare professionals.

• Greet and check-in patients in a friendly and professional manner
• Answer phone calls and schedule appointments for patients
• Verify insurance coverage and obtain necessary authorizations for services
• Collect and record patient information accurately and confidentially
• Assist patients with completing necessary forms and paperwork
• Provide excellent customer service by addressing patient inquiries and concerns
• Collaborate with healthcare providers to ensure timely and efficient patient care
• Maintain organized and accurate patient records
• Process billing and payments accurately and in a timely manner
• Keep up-to-date with insurance and healthcare regulations and policies
• Provide administrative support to healthcare providers and other staff as needed
• Contribute to a positive and collaborative team environment
• Demonstrate empathy and compassion towards patients and their families
• Maintain strict patient confidentiality and adhere to HIPAA regulations.

According to JobzMall, the average salary range for a Patient Services Specialists - Swedish Otolaryngology - First Hill in Seattle, WA, USA is $41,000 - $60,000 per year. The specific salary for this position may vary depending on factors such as experience, qualifications, and the specific employer. It is important to note that salary ranges can also vary greatly depending on the location, industry, and job market.

Providence Health & Services is a non-profit Catholic health care system operating multiple hospitals across 5 states, with headquarters in Renton, Washington.