Providence St. Joseph Health

Santa Rosa, CA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

We are seeking a compassionate and driven individual to join our team as a Patient Navigator at Providence St. Joseph Health. As a Patient Navigator, you will play a crucial role in providing support and guidance to patients and their families throughout their healthcare journey. With your expertise and empathy, you will help patients navigate the complex healthcare system, ensuring they receive the best possible care and resources. The ideal candidate will have a strong background in healthcare and possess exceptional communication and problem-solving skills. If you are passionate about making a positive impact in the lives of others, we encourage you to apply for this rewarding position.

  1. Provide support and guidance to patients and their families throughout their healthcare journey.
  2. Assist patients in navigating the complex healthcare system.
  3. Ensure patients receive the best possible care and resources.
  4. Develop and maintain relationships with patients and their families to better understand their needs and concerns.
  5. Act as a liaison between patients, healthcare providers, and insurance companies.
  6. Educate patients on their healthcare options and help them make informed decisions.
  7. Advocate for patients and their families to ensure their needs are met.
  8. Collaborate with healthcare teams to ensure coordinated and efficient care for patients.
  9. Maintain accurate and up-to-date records of patient interactions and progress.
  10. Utilize strong communication skills to effectively communicate with patients, families, and healthcare professionals.
  11. Address and resolve any issues or concerns that arise during the patient's healthcare journey.
  12. Stay up-to-date on healthcare policies, laws, and regulations to ensure compliance.
  13. Attend meetings and training sessions to enhance knowledge and skills.
  14. Display empathy and compassion towards patients and their families.
  15. Continuously seek ways to improve the patient experience.
Where is this job?
This job is located at Santa Rosa, CA, USA
Job Qualifications
  • Bachelor's Degree In A Healthcare-Related Field, Such As Nursing, Social Work, Or Public Health.

  • Minimum Of 2 Years Experience In A Healthcare Setting, Preferably In A Patient Advocacy Or Care Coordination Role.

  • Strong Communication Skills, Both Verbal And Written, With The Ability To Effectively Interact With Patients, Families, And Healthcare Providers.

  • Knowledge Of Community Resources And Healthcare Systems, Including Insurance Coverage And Eligibility.

  • Ability To Navigate And Document Electronic Health Records And Other Relevant Software Programs.

Required Skills
  • Communication

  • Time Management

  • Multitasking

  • Active listening

  • Teamwork

  • Collaboration

  • Empathy

  • Organization

  • Problem-Solving

  • advocacy

  • Resourcefulness

  • Cultural Sensitivity

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Patient Navigator in Santa Rosa, CA, USA is $55,000 - $80,000 per year. This range can vary depending on the specific job duties, level of experience, and employer. Additionally, factors such as education, certifications, and additional skills can also impact the salary range for a Patient Navigator in this area.

Additional Information
Providence St. Joseph Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 2nd, 2024
Apply BeforeJune 21st, 2025
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About Providence St. Joseph Health

Providence Health & Services is a non-profit Catholic health care system operating multiple hospitals across 5 states, with headquarters in Renton, Washington.

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