Providence St. Joseph Health

Portland, OR, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

We are currently seeking a compassionate and dedicated Patient Navigator to join our team at Providence St. Joseph Health. As a Patient Navigator, you will play a crucial role in providing support and guidance to patients and their families as they navigate the complex healthcare system. Your empathetic nature and strong communication skills will be essential in helping patients understand their treatment options and make informed decisions about their care. To excel in this role, you must have a Bachelor's degree in healthcare or a related field, at least 2 years of experience in a healthcare setting, and a passion for helping others. If you are looking for a rewarding opportunity to make a positive impact on the lives of patients, we encourage you to apply for this position.

  1. Provide compassionate and dedicated support to patients and their families as they navigate the healthcare system.
  2. Serve as a liaison between patients, healthcare providers, and insurance companies to ensure smooth communication and coordination of care.
  3. Utilize strong communication skills to educate patients on their treatment options and help them make informed decisions about their care.
  4. Empathize with patients and their families, addressing their concerns and providing emotional support.
  5. Collaborate with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
  6. Maintain accurate and detailed records of patient interactions and progress.
  7. Stay updated on healthcare policies, procedures, and regulations to effectively guide patients through the system.
  8. Advocate for patients' rights and assist them in accessing necessary resources and support services.
  9. Conduct follow-up calls or visits to ensure patients are receiving appropriate care and address any issues or concerns.
  10. Use critical thinking skills to identify potential barriers to care and work towards finding solutions.
  11. Support patients in managing their health conditions by providing education and resources.
  12. Adhere to patient confidentiality and privacy regulations at all times.
  13. Collaborate with community organizations and resources to provide additional support to patients.
  14. Act as a positive representative of the healthcare organization, promoting a patient-centered approach to care.
  15. Attend training and development programs to enhance skills and knowledge in patient navigation.
  16. Adhere to all organizational policies, procedures, and ethical standards.
  17. Maintain a positive and professional attitude towards patients, families, and colleagues.
Where is this job?
This job is located at Portland, OR, USA
Job Qualifications
  • Excellent Communication And Interpersonal Skills.

  • Bachelor's Degree In A Healthcare-Related Field, Such As Nursing, Social Work, Or Public Health.

  • Minimum Of 2 Years Of Experience In Healthcare Navigation Or Care Coordination.

  • Knowledge Of Community Resources And Healthcare Systems.

  • Experience Working With Diverse Populations And Understanding Of Cultural Sensitivity In Healthcare.

Required Skills
  • Communication

  • Compassion

  • Critical Thinking

  • Active listening

  • Collaboration

  • Empathy

  • Organization

  • Problem-Solving

  • advocacy

  • Resourcefulness

  • Time-Management

  • Cultural Sensitivity

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Patient Navigator in Portland, OR, USA is between $44,000 and $79,000 per year. This can vary depending on factors such as experience, education, and the specific healthcare organization or facility. Additionally, location can also play a role in salary, as larger cities tend to have higher salaries due to higher cost of living.

Additional Information
Providence St. Joseph Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 2nd, 2024
Apply BeforeMay 10th, 2026
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About Providence St. Joseph Health

Providence Health & Services is a non-profit Catholic health care system operating multiple hospitals across 5 states, with headquarters in Renton, Washington.

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