Patient Care Coordinator

At Providence St. Joseph Health, we are dedicated to providing compassionate and exceptional care to our patients. As a Patient Care Coordinator, you will play a vital role in ensuring that our patients receive the highest quality of care and support. We are seeking a highly organized and empathetic individual who is passionate about making a positive impact on the lives of others. If you are looking for a meaningful and rewarding career in healthcare, we invite you to apply for this exciting opportunity.

1. Coordinate patient care: The primary responsibility of a Patient Care Coordinator is to coordinate and manage the care of patients at Providence St. Joseph Health. This includes scheduling appointments, coordinating with healthcare providers, and ensuring patients receive timely and appropriate care.
2. Provide exceptional customer service: As a Patient Care Coordinator, you will be the main point of contact for patients and their families. It is your responsibility to provide exceptional customer service by addressing their concerns, answering their questions, and ensuring they feel supported and cared for during their healthcare journey.
3. Maintain patient records: You will be responsible for accurately documenting and maintaining patient records. This includes updating information, ensuring confidentiality of sensitive information, and adhering to HIPAA regulations.
4. Collaborate with healthcare team: A Patient Care Coordinator works closely with healthcare providers, including doctors, nurses, and other support staff, to ensure seamless coordination and delivery of care. You will be responsible for communicating patient needs and updates to the healthcare team and facilitating effective communication among all team members.
5. Advocate for patients: Patients may face challenges and obstacles during their healthcare journey, and it is the responsibility of the Patient Care Coordinator to advocate for their needs. This may include helping patients navigate the healthcare system, providing resources and support, and ensuring their rights and preferences are respected.
6. Monitor patient progress: It is important to monitor and track the progress of patients to ensure they are receiving the appropriate care and treatment. As a Patient Care Coordinator, you will be responsible for following up with patients, monitoring their progress, and addressing any issues or concerns that may arise.
7. Educate patients and families: Patients and their families may have questions or concerns about their healthcare, and it is the responsibility of the Patient Care Coordinator to educate and inform them. This may include providing information on treatment plans, medication, and available resources to support their care.
8. Maintain knowledge of healthcare policies and procedures: A Patient Care Coordinator must stay updated on healthcare policies and procedures to ensure

According to JobzMall, the average salary range for a Patient Care Coordinator in Santa Rosa, CA, USA is between $41,000 and $64,000 per year. This may vary depending on the specific job responsibilities, level of experience, and employer.

Providence Health & Services is a non-profit Catholic health care system operating multiple hospitals across 5 states, with headquarters in Renton, Washington.