Medical Office Representative

Welcome to Providence St. Joseph Health, where we strive to provide compassionate and high-quality care to our patients. We are currently seeking a skilled Medical Office Representative to join our team. As the first point of contact for our patients, you will play a crucial role in ensuring a positive and efficient experience at our medical office. Our ideal candidate is a friendly and organized individual with strong communication and customer service skills. If you are passionate about making a difference in the lives of others, we encourage you to apply for this rewarding opportunity.

1. Greet and welcome patients in a warm and friendly manner, creating a positive first impression of the medical office.
2. Efficiently manage patient check-ins and check-outs, ensuring accurate and timely registration and scheduling.
3. Collect and verify patient information, including personal and insurance details, and update records as necessary.
4. Answer incoming calls and direct them to the appropriate department or individual, or provide helpful and accurate information to callers.
5. Respond to patient inquiries and concerns in a professional and compassionate manner, maintaining patient confidentiality at all times.
6. Coordinate patient appointments and ensure proper scheduling to maximize efficiency and minimize wait times.
7. Process patient payments and insurance claims accurately and efficiently.
8. Maintain a clean and organized reception area, ensuring a professional and welcoming environment for patients.
9. Collaborate with medical staff and other team members to ensure smooth patient flow and provide exceptional customer service.
10. Continuously update knowledge of medical office procedures, policies, and services to provide accurate and helpful information to patients.
11. Assist with administrative tasks, such as filing, data entry, and supply inventory, as needed.
12. Contribute to a positive and inclusive work environment by actively supporting and promoting the values of Providence St. Joseph Health.

According to JobzMall, the average salary range for a Medical Office Representative in Portland, OR, USA is between $30,000 and $45,000 per year. This can vary depending on factors such as education, experience, and specific job duties. Some medical office representatives may make more or less than this range. It is important to research the specific job and company to get a more accurate salary estimate.

Providence Health & Services is a non-profit Catholic health care system operating multiple hospitals across 5 states, with headquarters in Renton, Washington.