Major Accounts Service Representative

Are you a highly motivated and results-driven individual with a passion for serving others? Do you have experience in sales and account management? If so, we have an exciting opportunity for you! Providence St. Joseph Health is seeking a Major Accounts Service Representative to join our team. In this role, you will be responsible for cultivating and maintaining relationships with our largest clients, ensuring their satisfaction with our services. We are looking for someone with excellent communication and negotiation skills, a strong customer service mindset, and a proven track record of success in a similar role. If you are ready to make a positive impact and contribute to the success of our organization, we encourage you to apply for this position.

1. Develop and maintain strong relationships with major clients to ensure their satisfaction with our services.
2. Serve as the main point of contact for major clients, addressing any inquiries or concerns in a timely and professional manner.
3. Conduct regular meetings and check-ins with clients to understand their needs and identify opportunities for growth and improvement.
4. Collaborate with internal teams, such as sales and operations, to ensure seamless delivery of services to major clients.
5. Conduct market research and stay updated on industry trends and competitor activities to identify opportunities for business development.
6. Prepare and present reports on client performance and satisfaction to upper management.
7. Negotiate contracts and pricing with major clients to ensure mutually beneficial agreements.
8. Provide exceptional customer service and act as an advocate for major clients within the organization.
9. Utilize strong communication skills to effectively convey the value and benefits of our services to major clients.
10. Meet or exceed sales and revenue targets for major accounts.
11. Maintain accurate records of client interactions and sales activities in a CRM system.
12. Continuously seek out new business opportunities and potential clients within the major accounts segment.
13. Stay updated on industry regulations and compliance standards to ensure adherence in all client interactions.
14. Represent the company at industry events and conferences to network and promote our services to potential clients.
15. Collaborate with other major account service representatives to share best practices and drive overall success for the organization.

According to JobzMall, the average salary range for a Major Accounts Service Representative in Portland, OR, USA is between $45,000 to $80,000 per year. This may vary depending on factors such as the size of the company, years of experience, and specific job responsibilities.

Providence Health & Services is a non-profit Catholic health care system operating multiple hospitals across 5 states, with headquarters in Renton, Washington.