Providence St. Joseph Health

Admitting Representative *On Call Variable*

Providence St. Joseph Health

Portland, OR, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Providence St. Joseph Health, a trusted and compassionate healthcare organization dedicated to serving our communities. We are currently seeking an Admitting Representative to join our team on a variable on-call basis. In this role, you will have the opportunity to make a positive impact on patients' experiences by providing exceptional customer service and ensuring the smooth admission process. To excel in this position, you must be a detail-oriented and empathetic individual with a strong understanding of medical terminology and experience in a healthcare setting. If you are passionate about helping others and thrive in a fast-paced environment, we encourage you to apply for this rewarding opportunity.

  1. Greet and welcome patients and visitors in a friendly and professional manner.
  2. Provide exceptional customer service by responding to inquiries and resolving any concerns or issues.
  3. Accurately and efficiently register patients by collecting and verifying personal and insurance information.
  4. Explain admission procedures and paperwork to patients and their families.
  5. Maintain patient confidentiality and adhere to all HIPAA regulations.
  6. Communicate effectively with medical staff, insurance companies, and other departments to ensure a smooth admission process.
  7. Update and maintain patient records and electronic health information systems.
  8. Utilize medical terminology and knowledge of insurance plans to accurately enter and verify patient information.
  9. Adhere to all hospital policies and procedures, including safety and infection control protocols.
  10. Handle cash and credit transactions for patient payments and co-pays.
  11. Collaborate with other team members to ensure efficient and effective workflow.
  12. Participate in ongoing training and education to stay up-to-date on hospital policies, procedures, and medical terminology.
  13. Remain empathetic and compassionate towards patients and their families during stressful situations.
  14. Maintain a clean and organized work area.
  15. Perform other related duties as assigned by supervisor.
Where is this job?
This job is located at Portland, OR, USA
Job Qualifications
  • High School Diploma Or Equivalent: A Minimum Educational Requirement For An Admitting Representative Is A High School Diploma Or Its Equivalent. This Ensures That The Candidate Has Basic Knowledge And Skills In Communication, Math, And Computer Usage.

  • Customer Service Experience: Admitting Representatives Are The First Point Of Contact For Patients And Their Families. Therefore, Having Prior Experience In A Customer Service Role Is Essential. This Will Ensure That The Candidate Is Equipped With The Necessary Skills To Handle And Resolve Any Patient Inquiries Or Concerns In A Professional And Empathetic Manner.

  • Knowledge Of Medical Terminology: As An Admitting Representative, The Candidate Will Be Responsible For Accurately Inputting Patient Information Into The System. Having A Basic Understanding Of Medical Terminology Will Help The Candidate Navigate Through Medical Records And Charts Effectively, Ensuring That All Information Is Recorded Correctly.

  • Experience With Electronic Health Record Systems: In Today's Healthcare Environment, Electronic Health Record Systems Are Widely Used To Store And Manage Patient Information. A Candidate With Prior Experience In Using Such Systems Will Be Able To Quickly Adapt To The Electronic Health Record System Used By Providence St. Joseph Health, Minimizing The Learning Curve.

  • Flexibility And Availability: As An On Call Variable Position, The Admitting Representative Will Be Required To Work On A Flexible Schedule, Including Weekends, Evenings, And Holidays. Therefore, The Candidate Must Be Available To Work Varying Shifts And Demonstrate Flexibility In Their Work Schedule. This Ensures That The Hospital's Admission Services Are Available To Patients At All Times.

Required Skills
  • Data Entry

  • Communication

  • Time Management

  • Multitasking

  • Attention to detail

  • customer service

  • Medical Terminology

  • Teamwork

  • Organization

  • Problem-Solving

  • Adaptability

  • Insurance Verification

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Admitting Representative On Call Variable in Portland, OR, USA is $28,000-$38,000 per year.

However, this salary range can vary depending on factors such as experience, education, and the specific employer. Some employers may offer higher salaries or additional benefits such as health insurance and retirement plans. Additionally, location can also play a role in determining salary, as different cities and states may have different cost of living expenses. It is important to research the specific job and employer to get a more accurate salary estimate.

Additional Information
Providence St. Joseph Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 19th, 2025
Apply BeforeMay 10th, 2026
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About Providence St. Joseph Health

Providence Health & Services is a non-profit Catholic health care system operating multiple hospitals across 5 states, with headquarters in Renton, Washington.

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