Senior Account Manager, Academia (West Coast)

Are you a driven and results-oriented individual with a passion for the academic industry? Do you have a proven track record of building and maintaining strong relationships with clients? If so, we have an exciting opportunity for you to join our team as a Senior Account Manager, Academia on the West Coast at ProQuest.In this role, you will be responsible for managing and growing our academic accounts on the West Coast, working closely with our clients to understand their needs and provide them with the best solutions. You will also serve as a trusted advisor to our clients, offering expert guidance and support to help them achieve their goals.To excel in this role, you must have a deep understanding of the academic industry and possess excellent communication and negotiation skills. You should also have a proven track record of success in sales and account management.If you are a self-motivated and customer-focused individual looking to make a significant impact in the academic industry, we would love to hear from you. Join our dynamic team at ProQuest and take your career to the next level!

1. Manage and grow academic accounts on the West Coast region, achieving and exceeding sales targets.
2. Develop and maintain strong relationships with clients, serving as their main point of contact and building trust and loyalty.
3. Understand clients' needs and provide them with tailored solutions to meet their specific requirements.
4. Serve as a trusted advisor to clients, offering expert guidance and support to help them achieve their academic goals.
5. Stay up-to-date with industry trends and developments to effectively advise and consult clients.
6. Collaborate with internal teams to ensure timely delivery of products and services to clients.
7. Conduct regular account reviews and identify opportunities for growth and upselling.
8. Build and maintain a strong pipeline of potential clients through networking and prospecting.
9. Prepare and present sales proposals and negotiate contracts with clients.
10. Provide timely and accurate sales reports and forecasts to management.
11. Attend industry conferences and events to represent ProQuest and network with potential clients.
12. Continuously improve product knowledge and sales skills through training and professional development opportunities.
13. Demonstrate exceptional customer service by promptly addressing and resolving any client concerns or issues.
14. Maintain a high level of professionalism and integrity in all interactions with clients and colleagues.
15. Collaborate with cross-functional teams to identify and implement strategies to improve overall client satisfaction and retention.

According to JobzMall, the average salary range for a Senior Account Manager, Academia (West Coast) in Chandler, AZ, USA is $80,000 - $120,000 per year. This may vary depending on the specific company, industry, and experience level of the individual. Salaries may also include bonuses and benefits.

ProQuest LLC is an Ann Arbor, Michigan-based global information-content and technology company, founded in 1938 as University Microfilms by Eugene B. Power. ProQuest provides applications and products for libraries.