Welcome to ProQuest, a global leader in educational technology and information solutions. We are seeking an experienced and driven Account Manager to join our dynamic team. As an Account Manager at ProQuest, you will play a crucial role in building and maintaining relationships with our clients, ensuring their satisfaction and success with our products and services. We are looking for a highly motivated individual with exceptional communication and negotiation skills, along with a strong understanding of the education and library markets. If you are passionate about making a positive impact in the world of education and possess the necessary qualifications, we invite you to apply for this exciting opportunity.
- Cultivate and maintain strong relationships with clients, acting as a primary point of contact for all account-related matters.
- Develop a deep understanding of ProQuest's products and services and effectively communicate their value to clients.
- Collaborate with clients to identify their needs and provide tailored solutions that meet their goals and objectives.
- Conduct regular check-ins with clients to ensure their satisfaction and address any concerns or issues that may arise.
- Actively seek opportunities to upsell and cross-sell ProQuest's products and services to existing clients.
- Stay up-to-date on industry and market trends, and use this knowledge to inform account management strategies.
- Collaborate with internal teams, such as sales, marketing, and product development, to ensure seamless delivery of products and services to clients.
- Prepare and deliver presentations and proposals to prospective and existing clients.
- Negotiate contracts and pricing terms with clients.
- Track and report on key account metrics, such as retention rates and revenue growth.
- Continuously gather feedback from clients and use it to improve products and services.
- Represent ProQuest at industry conferences and events, networking and promoting our brand.
- Mentor and train new account managers, sharing best practices and helping them achieve success in their roles.
Strong Communication And Interpersonal Skills, With The Ability To Build And Maintain Relationships With Clients
Bachelor's Degree In Business Administration, Marketing, Or A Related Field
Minimum Of 3 Years Of Experience In Account Management Or Sales, Preferably In The Publishing Or Information Industry
Proven Track Record Of Meeting And Exceeding Sales Targets
Proficiency In Using Crm Software And Other Sales Tools, As Well As Strong Analytical And Problem-Solving Skills
Strategic Planning
Communication
Time Management
Product knowledge
Negotiation
Relationship Building
Sales forecasting
Team Leadership
Market analysis
Problem-Solving
Client management
Cross-Selling
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Networking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Account Manager in South Korea is between 40,000,000 KRW to 60,000,000 KRW per year. This equates to approximately $35,000 to $53,000 USD per year. However, salaries can vary depending on the industry, experience level, and company size. Additionally, bonuses and benefits may also be offered, which can increase the overall compensation package.
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ProQuest LLC is an Ann Arbor, Michigan-based global information-content and technology company, founded in 1938 as University Microfilms by Eugene B. Power. ProQuest provides applications and products for libraries.
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