Progressive

Senior Property Claims Adjuster - Field

Progressive

Chicago, IL, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to Progressive, where we pride ourselves on offering exceptional insurance services to our customers. We are currently seeking a highly skilled Senior Property Claims Adjuster to join our team in the field. In this role, you will be responsible for investigating, evaluating, and settling property claims in a timely and efficient manner. As a senior member of our claims team, you will play a crucial role in providing our customers with peace of mind during difficult times. We are looking for a dedicated and experienced individual who has a passion for helping others and a strong understanding of the property claims process. If you have the necessary qualifications and a commitment to excellence, we invite you to apply for this exciting opportunity.

  1. Investigate property claims: The Senior Property Claims Adjuster will be responsible for thoroughly investigating and gathering information on property claims, including conducting site visits, obtaining photos and documentation, and speaking with all parties involved.
  2. Evaluate claims: Using their knowledge and expertise, the Senior Property Claims Adjuster will carefully evaluate each claim to determine coverage and liability, and accurately assess the damages and costs associated with the claim.
  3. Settle claims: The Senior Property Claims Adjuster will use their negotiation skills to settle claims with customers, ensuring fair and timely resolutions that align with the company's policies and procedures.
  4. Provide exceptional customer service: As a representative of Progressive, the Senior Property Claims Adjuster will uphold the company's commitment to providing exceptional customer service by being empathetic, responsive, and helpful to customers throughout the claims process.
  5. Maintain accurate records: It is the responsibility of the Senior Property Claims Adjuster to maintain accurate and detailed records of all claims, including documentation of investigations, evaluations, settlements, and any other relevant information.
  6. Mentor and train junior staff: As a senior member of the claims team, the Senior Property Claims Adjuster will be responsible for mentoring and training junior adjusters, sharing their knowledge and expertise to help develop their skills.
  7. Stay up-to-date with industry trends: The Senior Property Claims Adjuster will be expected to stay informed about industry trends, changes in laws and regulations, and new technologies and techniques related to property claims adjusting.
  8. Collaborate with other departments: The Senior Property Claims Adjuster will work closely with other departments, such as underwriting and legal, to ensure all claims are handled efficiently and in accordance with company policies.
  9. Adhere to company policies and procedures: The Senior Property Claims Adjuster will be responsible for following all company policies and procedures, as well as state and federal regulations, in the handling of property claims.
  10. Communicate effectively: The Senior Property Claims Adjuster will need to communicate clearly and
Where is this job?
This job is located at Chicago, IL, USA
Job Qualifications
  • Extensive Experience In Property Claims: A Minimum Of 5 Years Of Experience In Property Claims Handling, With A Strong Background In Handling Complex And High-Value Claims.

  • Strong Knowledge Of Property Insurance: In-Depth Understanding Of Property Insurance Policies, Coverage, And Claims Handling Processes, Including Knowledge Of Local And State Regulations.

  • Excellent Communication And Negotiation Skills: Ability To Effectively Communicate And Negotiate With Policyholders, Claimants, And Other Stakeholders To Resolve Claims In A Timely And Fair Manner.

  • Strong Analytical And Problem-Solving Skills: Proven Ability To Analyze Complex Claims And Make Sound Decisions Based On Policy Coverage, Investigation Findings, And Other Relevant Factors.

  • Field Experience And Flexibility: Prior Experience In Handling Field Claims And Willingness To Travel Extensively To Inspect And Evaluate Property Damage, As Well As Work Flexible Hours As Needed.

Required Skills
  • Time Management

  • Negotiation skills

  • Attention to detail

  • customer service

  • Analytical Thinking

  • Property valuation

  • Risk assessment

  • Damage Assessment

  • Claims handling

  • Insurance Knowledge

  • Communication Abilities

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Organization

  • Teamwork

  • Positive Attitude

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Senior Property Claims Adjuster - Field in Chicago, IL, USA is between $67,000 to $94,000 per year. Factors such as experience, education, and specific job duties can impact the salary range for this position. Additionally, the specific company and industry can also affect the salary range.

Additional Information
Progressive is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 2nd, 2024
Apply BeforeMay 10th, 2026
This job posting is from a verified source. 
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About Progressive

The Progressive Corporation is an American insurance company. It is one of the largest providers of car insurance in America. The company insures motorcycles, boats, RVs and commercial vehicles, and provides home insurance through select companies.

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