
Senior Property Claims Adjuster - Field
Are you a driven and experienced insurance professional with a passion for helping customers when they need it most? Look no further! Progressive is seeking a Senior Property Claims Adjuster to join our team and handle complex and high-value property damage claims in the field. As a key member of our claims team, you will have the opportunity to use your expertise to provide exceptional customer service and guide customers through the claims process. If you have a strong background in property claims and possess excellent communication and problem-solving skills, we want to hear from you! Join us in making a difference in the lives of our customers and advancing your career at Progressive.
- Investigate and evaluate complex and high-value property damage claims in the field.
- Provide exceptional customer service by guiding customers through the claims process and addressing any concerns or questions they may have.
- Utilize expertise in property claims to accurately assess damages and determine coverage.
- Communicate effectively with customers, colleagues, and third-party vendors to gather necessary information and negotiate settlements.
- Maintain detailed and accurate claim records, documentation, and reports.
- Collaborate with team members to identify and implement process improvements for efficient claims handling.
- Stay up-to-date on industry trends and regulations related to property claims.
- Handle sensitive and confidential information with professionalism and discretion.
- Utilize problem-solving skills to resolve complex claims and make fair and informed decisions.
- Provide coaching and mentorship to less experienced claims adjusters within the team.
- Represent the company in a professional and ethical manner at all times.
- Meet or exceed performance metrics and goals set by the company.
- Continuously strive for personal and professional development and growth within the role.
Extensive Experience In Property Claims Adjustment: A Senior Property Claims Adjuster – Field Should Have A Minimum Of 5 Years Of Experience In Handling Property Claims, Including Knowledge Of Property Damage Assessment, Estimating, And Settlement Processes.
Strong Knowledge Of Insurance Policies And Regulations: The Ideal Candidate Should Possess A Deep Understanding Of Insurance Policies And Regulations Related To Property Claims, Including Coverage, Liability, And State-Specific Regulations.
Excellent Communication And Negotiation Skills: As A Senior Property Claims Adjuster – Field, The Ability To Effectively Communicate And Negotiate With Customers, Contractors, And Other Stakeholders Is Crucial. This Includes Strong Written And Verbal Communication Skills, As Well As The Ability To Resolve Conflicts And Handle Difficult Situations.
Proficiency In Property Damage Assessment: The Senior Property Claims Adjuster – Field Should Have A Strong Background In Property Damage Assessment And Be Able To Accurately Determine The Extent Of Damage And Associated Costs. This Includes Knowledge Of Building Materials, Construction Methods, And Repair Techniques.
Leadership And Team Management Skills: In This Role, The Senior Property Claims Adjuster – Field Will Be Responsible For Managing A Team Of Claims Adjusters. Therefore, Strong Leadership Skills And The Ability To Effectively Train, Coach, And Mentor Team Members Are Essential Qualifications.
Documentation
Communication
Time Management
Negotiation skills
Attention to detail
customer service
Risk assessment
Problem-Solving
Investigation Techniques
Insurance Policies
Claims Assessment
Damage Evaluation
Communication
Conflict Resolution
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
Empathy
According to JobzMall, the average salary range for a Senior Property Claims Adjuster - Field in Irvine, CA, USA is between $76,000 and $86,000 per year. However, this can vary depending on various factors such as the specific company, years of experience, and education level. It is important to note that this range is an estimate and may not reflect the exact salary for every individual in this position.
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The Progressive Corporation is an American insurance company. It is one of the largest providers of car insurance in America. The company insures motorcycles, boats, RVs and commercial vehicles, and provides home insurance through select companies.

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