Senior Property Claims Adjuster - Field

Are you a seasoned Property Claims Adjuster with a passion for providing exceptional customer service? Do you thrive in a fast-paced, field-based environment? Look no further, as Progressive is seeking a highly skilled and experienced Senior Property Claims Adjuster to join our team! As a Senior Property Claims Adjuster, you will play a crucial role in our company's mission to provide our customers with prompt, fair, and efficient claims service. We are looking for a candidate who is detail-oriented, empathetic, and has a strong understanding of property insurance policies and procedures. If you are ready to take your career to the next level and make a positive impact on our customers' lives, then we want to hear from you!

1. Conduct thorough investigations of property damage claims, including analyzing policy coverage, determining liability, and assessing damages.
2. Communicate effectively and professionally with customers, agents, and other stakeholders to provide updates on the status of their claim and address any concerns or questions.
3. Utilize strong negotiation skills to settle claims within company guidelines and authority.
4. Provide excellent customer service by handling claims promptly and efficiently, and ensuring customer satisfaction throughout the claims process.
5. Keep accurate and detailed records of all claim activities and communications.
6. Stay up-to-date on industry developments, policies, and procedures to effectively handle claims and provide accurate information to customers.
7. Train and mentor junior claims adjusters to develop their skills and knowledge.
8. Collaborate with other departments, such as underwriting and legal, to resolve complex claims and identify potential fraud.
9. Use innovative thinking and problem-solving skills to identify opportunities for process improvements and contribute to the overall success of the claims team.
10. Adhere to company policies, procedures, and ethical standards at all times.
11. Travel to various locations within designated territory to conduct on-site inspections, if necessary.
12. Maintain confidentiality of sensitive information and adhere to privacy regulations.
13. Attend company training and development programs to enhance knowledge and skills.
14. Handle multiple claims simultaneously while meeting quality and productivity standards.
15. Represent the company in a professional manner and maintain positive relationships with customers, agents, and other stakeholders.

According to JobzMall, the average salary range for a Senior Property Claims Adjuster - Field in Cleveland, OH, USA is $53,000 - $84,000 per year. This may vary based on factors such as experience, education, and specific job responsibilities. Additionally, salaries may differ depending on the specific company and industry the individual is working in.

The Progressive Corporation is an American insurance company. It is one of the largest providers of car insurance in America. The company insures motorcycles, boats, RVs and commercial vehicles, and provides home insurance through select companies.