Progressive

Property Claims Supervisor

Progressive

Atlanta, GA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Progressive is seeking a highly motivated and experienced Property Claims Supervisor to join our growing team. As a leading insurance provider, we pride ourselves on delivering exceptional customer service and results. In this role, you will oversee a team of property claims adjusters, ensuring the prompt and fair resolution of property claims. We are looking for a dynamic leader with a strong knowledge of property insurance, excellent communication skills, and a passion for mentoring and developing others. If you are a self-starter with a track record of success in property claims, we encourage you to apply for this exciting opportunity!

  1. Oversee and manage a team of property claims adjusters to ensure timely and fair resolution of property claims.
  2. Monitor and evaluate team performance, providing regular feedback and coaching to promote growth and development.
  3. Develop and implement efficient and effective processes and procedures for handling property claims.
  4. Maintain a thorough understanding of property insurance policies and coverage to accurately assess and evaluate claims.
  5. Collaborate with other departments and teams to ensure a seamless and customer-focused claims experience.
  6. Monitor and manage claim expenses and reserves to ensure accuracy and cost-effectiveness.
  7. Stay updated on industry trends and best practices to continuously improve the claims process.
  8. Handle escalated or complex claims, providing guidance and support to the team as needed.
  9. Conduct regular performance reviews and provide recommendations for training and development opportunities for team members.
  10. Foster a positive and inclusive work environment, promoting teamwork and collaboration among team members.
  11. Communicate with customers, agents, and other stakeholders to provide updates and resolve any concerns or issues.
  12. Ensure compliance with company policies, procedures, and regulatory requirements.
  13. Act as a role model and leader, demonstrating a strong work ethic, professional demeanor, and dedication to customer service.
Where is this job?
This job is located at Atlanta, GA, USA
Job Qualifications
  • Bachelor's Degree In Business, Insurance, Or Related Field

  • Minimum Of 5 Years Of Experience In Property Insurance Claims, With At Least 2 Years In A Supervisory Role

  • Strong Knowledge Of Insurance Policies, Coverage, And Regulations

  • Excellent Communication, Leadership, And Problem-Solving Skills

  • Proficiency In Claims Management Software And Microsoft Office Suite

Required Skills
  • Communication

  • Time Management

  • Team Management

  • Analytical skills

  • Attention to detail

  • Negotiation

  • Leadership

  • Conflict Resolution

  • customer service

  • Organization

  • Problem-Solving

  • Decision-Making

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Property Claims Supervisor in Atlanta, GA, USA is $75,000 to $90,000 per year. This can vary depending on the specific company, level of experience, and other factors such as bonuses and benefits.

Additional Information
Progressive is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 2nd, 2024
Apply BeforeNovember 16th, 2025
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About Progressive

The Progressive Corporation is an American insurance company. It is one of the largest providers of car insurance in America. The company insures motorcycles, boats, RVs and commercial vehicles, and provides home insurance through select companies.

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