Progressive

Property Claims Supervisor

Progressive

Phoenix, AZ, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to Progressive! We are a leading insurance company and we are currently seeking a Property Claims Supervisor to join our team. As a Property Claims Supervisor, you will play a vital role in overseeing the handling of property claims and ensuring that our customers receive the best service possible. We are looking for someone who is a strong leader, has a passion for customer service, and has a deep understanding of property insurance claims. If you are looking for a challenging and rewarding opportunity, we encourage you to apply for this role.

  1. Oversee the handling of property claims: The Property Claims Supervisor will be responsible for overseeing the entire process of property claims, from initial intake to final resolution.
  2. Ensure high-quality customer service: The supervisor will be responsible for ensuring that the team provides exceptional customer service to all clients, resolving any concerns or complaints promptly and efficiently.
  3. Lead and mentor a team: The Property Claims Supervisor will be responsible for managing a team of claims adjusters and providing guidance, support, and mentorship to ensure their success.
  4. Monitor and track claims progress: The supervisor will be responsible for monitoring the progress of all property claims, identifying any potential issues or delays, and implementing solutions to ensure timely and accurate resolutions.
  5. Maintain a deep understanding of property insurance claims: The supervisor will be expected to have a thorough understanding of property insurance claims, including industry trends, regulations, and best practices.
  6. Implement and maintain company policies: The Property Claims Supervisor will be responsible for implementing and enforcing company policies and procedures related to property claims, ensuring compliance and consistency across the team.
  7. Collaborate with other teams: The supervisor will work closely with other departments, such as underwriting and risk management, to ensure a seamless claims process and the best outcome for customers.
  8. Conduct performance evaluations: The supervisor will regularly evaluate the performance of team members, providing feedback and identifying areas for improvement.
  9. Stay updated on industry developments: The Property Claims Supervisor will be expected to stay informed about industry developments, new technologies, and best practices to continuously improve the claims process.
  10. Foster a positive and collaborative work environment: The supervisor will be responsible for creating a positive work environment that fosters teamwork, open communication, and a culture of continuous learning and improvement.
Where is this job?
This job is located at Phoenix, AZ, USA
Job Qualifications
  • Minimum Of 3-5 Years Of Experience In Property Claims Management Or Supervision.

  • Strong Knowledge Of Property Insurance Policies And Coverage.

  • Excellent Leadership And Team Management Skills.

  • Ability To Effectively Communicate With Both Internal And External Stakeholders.

  • Bachelor's Degree In A Related Field Or Equivalent Work Experience.

Required Skills
  • Communication

  • Time Management

  • Team Management

  • Attention to detail

  • Negotiation

  • Leadership

  • Conflict Resolution

  • customer service

  • Analytical Thinking

  • Organization

  • Problem-Solving

  • Adaptability

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Property Claims Supervisor in Phoenix, AZ, USA is between $64,000 and $111,000 per year. This range can vary depending on experience, education, and the specific company or organization the individual works for. Additional factors that can affect salary include the size and type of properties being managed, the complexity of claims, and the number of employees reporting to the supervisor.

Additional Information
Progressive is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 2nd, 2024
Apply BeforeJune 9th, 2026
This job posting is from a verified source. 
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About Progressive

The Progressive Corporation is an American insurance company. It is one of the largest providers of car insurance in America. The company insures motorcycles, boats, RVs and commercial vehicles, and provides home insurance through select companies.

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