Progressive

Property Claims Supervisor

Progressive

Kansas City, MO, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a highly motivated and experienced insurance professional looking for the next step in your career? Look no further than Progressive! We are seeking a driven and knowledgeable Property Claims Supervisor to join our team and oversee the handling of property damage claims. In this role, you will have the opportunity to lead a team of dedicated claims adjusters and ensure timely and accurate resolution of claims. As a key member of our claims management team, you will also have the opportunity to develop and implement strategies for improving processes and customer satisfaction. To be considered for this position, you must have a strong background in property claims and possess exceptional leadership and communication skills. If you are ready to take your career to the next level, apply now!

  1. Supervise a team of claims adjusters and ensure timely and accurate handling of property damage claims.
  2. Develop and implement strategies for improving processes and customer satisfaction within the property claims department.
  3. Monitor and assess team performance, providing feedback and coaching as needed.
  4. Collaborate with other members of the claims management team to identify and implement best practices.
  5. Oversee the training and development of new claims adjusters.
  6. Conduct regular audits of claims files to ensure compliance with company policies and procedures.
  7. Handle complex or high-value claims, providing guidance and support to team members as needed.
  8. Communicate with customers, agents, and other stakeholders to provide updates on claims status and address any concerns or issues.
  9. Stay up-to-date on industry trends, regulations, and best practices related to property claims.
  10. Foster a positive and collaborative team environment, promoting teamwork and motivation among team members.
  11. Identify areas for improvement and make recommendations for process enhancements or system updates.
  12. Prepare and present reports on team performance, trends, and key metrics to upper management.
  13. Ensure compliance with all legal and regulatory requirements related to property claims.
  14. Represent the company in a professional manner and maintain positive relationships with external parties, including customers, agents, and vendors.
  15. Continuously seek opportunities for personal and professional development to enhance skills and knowledge in the field of property claims.
Where is this job?
This job is located at Kansas City, MO, USA
Job Qualifications
  • Experience In Property Claims: Candidates Should Have At Least 3-5 Years Of Experience In Handling Property Damage Claims, Including Knowledge Of Property Insurance Policies, Coverage, And Claims Procedures.

  • Leadership And Management Skills: A Successful Property Claims Supervisor Must Possess Strong Leadership And Management Skills, With The Ability To Effectively Manage And Develop A Team Of Claims Adjusters.

  • Analytical And Problem-Solving Skills: The Role Of A Property Claims Supervisor Requires The Ability To Analyze Complex Claims, Identify Potential Issues, And Develop Effective Solutions. Candidates Should Have Strong Critical Thinking And Problem-Solving Skills.

  • Communication And Customer Service Skills: Excellent Communication Skills Are Essential For A Property Claims Supervisor, As They Will Be Responsible For Communicating With Both Internal And External Stakeholders, Including Policyholders, Agents, And Other Departments Within The Company.

  • Knowledge Of Industry Regulations: Candidates Should Have A Thorough Understanding Of Industry Regulations, Including State-Specific Regulations And Compliance Requirements. This Includes Knowledge Of Insurance Laws, Regulations, And Guidelines Related To Property Claims.

Required Skills
  • Communication

  • Time Management

  • Organizational Skills

  • Negotiation

  • Leadership

  • Conflict Resolution

  • customer service

  • Analytical Thinking

  • Team Building

  • Risk assessment

  • Problem-Solving

  • Insurance Knowledge

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Property Claims Supervisor in Kansas City, MO, USA is between $70,000 and $90,000 per year. However, this can vary depending on the specific company, years of experience, and other factors.

Additional Information
Progressive is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 2nd, 2024
Apply BeforeMay 22nd, 2025
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About Progressive

The Progressive Corporation is an American insurance company. It is one of the largest providers of car insurance in America. The company insures motorcycles, boats, RVs and commercial vehicles, and provides home insurance through select companies.

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