Property Claims Supervisor

Are you a natural leader with a passion for property insurance and customer service? Do you thrive in a fast-paced environment and have a strong attention to detail? If so, Progressive may have the perfect opportunity for you as a Property Claims Supervisor. As a member of our team, you will oversee a team of property claims adjusters, ensuring timely and accurate processing of claims while providing exceptional service to our customers. With your expertise and leadership skills, you will play a crucial role in helping our customers get back on their feet after experiencing a loss. Join us and be a part of a dynamic company that values collaboration, innovation, and growth.

1. Supervise and lead a team of property claims adjusters, providing guidance, support, and training as needed.
2. Ensure that all claims are processed accurately and efficiently, following company policies and procedures.
3. Monitor claim volumes and adjust staffing levels as necessary to meet service level agreements and provide excellent customer service.
4. Utilize strong attention to detail to review and approve claim settlements, identifying any potential issues or discrepancies.
5. Collaborate with other departments, including underwriting and legal, to resolve complex or high-value claims.
6. Foster a positive and collaborative team culture, promoting open communication and a focus on continuous improvement.
7. Handle escalated customer inquiries and complaints, providing prompt and effective resolution.
8. Stay up-to-date on industry trends and best practices, implementing changes to processes and procedures as needed.
9. Conduct performance evaluations and provide ongoing coaching and development for team members.
10. Act as a role model for professionalism and ethical behavior, upholding company values and promoting a positive image.
11. Support company initiatives and goals, actively seeking out ways to improve processes and drive business growth.
12. Ensure compliance with all regulatory requirements and internal policies.
13. Communicate regularly with upper management, providing updates on team performance and any significant issues or concerns.
14. Maintain a high level of customer satisfaction by consistently delivering exceptional service and problem-solving as needed.

According to JobzMall, the average salary range for a Property Claims Supervisor in Milwaukee, WI, USA is between $59,000 and $79,000 per year. This range can vary depending on the specific company, years of experience, and other factors such as education and certifications.

The Progressive Corporation is an American insurance company. It is one of the largest providers of car insurance in America. The company insures motorcycles, boats, RVs and commercial vehicles, and provides home insurance through select companies.