Welcome to Progressive - a leading insurance company that values its employees and their growth. We are currently seeking a skilled Field Claims Adjuster to join our team. In this role, you will have the opportunity to make a meaningful impact on our customers by providing exceptional service and resolving their claims efficiently. We are looking for a detail-oriented and empathetic individual who is passionate about helping others and has excellent communication and problem-solving skills. If this sounds like you, we encourage you to apply and become a part of our dynamic and supportive team.
- Conduct thorough investigations to evaluate and determine the validity of insurance claims.
- Communicate effectively with customers to gather necessary information and provide updates on the status of their claims.
- Assess damages and losses, and negotiate settlements with policyholders and third-party individuals or companies.
- Utilize company guidelines and policies to make fair and accurate decisions on claim settlements.
- Maintain accurate and detailed records of all claim information and activities.
- Collaborate with internal teams such as legal, medical, and policy services to ensure prompt and effective resolution of claims.
- Keep up-to-date on industry trends and changes in insurance policies and regulations.
- Provide exceptional customer service and handle any concerns or complaints in a professional and empathetic manner.
- Travel to various locations to conduct on-site investigations and inspections.
- Meet performance goals and metrics set by the company.
- Continuously improve and develop skills through training and professional development opportunities.
- Uphold the company's values and represent the brand positively to customers and partners.
Bachelor's Degree In A Relevant Field Such As Insurance, Business, Or Finance.
Proficiency In Computer Software And Technology, Including Claims Management Systems And Microsoft Office.
Minimum Of 2 Years Of Experience In Claims Adjusting, Preferably In An Insurance Setting.
Strong Knowledge Of Insurance Policies And Procedures, Including Coverage And Liability Determination.
Excellent Communication And Negotiation Skills, With The Ability To Effectively Communicate With Customers, Colleagues, And Other Stakeholders.
Communication Skills
Time Management
Attention to detail
Conflict Resolution
customer service
Analytical Thinking
Claims Processing
Risk assessment
Investigation Skills
Insurance Knowledge
Negotiation Ability
Communication
Conflict Resolution
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
Empathy
According to JobzMall, the average salary range for a Field Claims Adjuster in Greenville, SC, USA is $46,000 - $68,000 per year. This can vary depending on factors such as experience, education, and the specific company they work for. Some companies may offer higher salaries or additional benefits such as bonuses or commission.
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The Progressive Corporation is an American insurance company. It is one of the largest providers of car insurance in America. The company insures motorcycles, boats, RVs and commercial vehicles, and provides home insurance through select companies.

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