Progressive

Field Claims Adjuster

Progressive

Greenville, SC, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to Progressive - a leading insurance company that values its employees and their growth. We are currently seeking a skilled Field Claims Adjuster to join our team. In this role, you will have the opportunity to make a meaningful impact on our customers by providing exceptional service and resolving their claims efficiently. We are looking for a detail-oriented and empathetic individual who is passionate about helping others and has excellent communication and problem-solving skills. If this sounds like you, we encourage you to apply and become a part of our dynamic and supportive team.

  1. Conduct thorough investigations to evaluate and determine the validity of insurance claims.
  2. Communicate effectively with customers to gather necessary information and provide updates on the status of their claims.
  3. Assess damages and losses, and negotiate settlements with policyholders and third-party individuals or companies.
  4. Utilize company guidelines and policies to make fair and accurate decisions on claim settlements.
  5. Maintain accurate and detailed records of all claim information and activities.
  6. Collaborate with internal teams such as legal, medical, and policy services to ensure prompt and effective resolution of claims.
  7. Keep up-to-date on industry trends and changes in insurance policies and regulations.
  8. Provide exceptional customer service and handle any concerns or complaints in a professional and empathetic manner.
  9. Travel to various locations to conduct on-site investigations and inspections.
  10. Meet performance goals and metrics set by the company.
  11. Continuously improve and develop skills through training and professional development opportunities.
  12. Uphold the company's values and represent the brand positively to customers and partners.
Where is this job?
This job is located at Greenville, SC, USA
Job Qualifications
  • Bachelor's Degree In A Relevant Field Such As Insurance, Business, Or Finance.

  • Proficiency In Computer Software And Technology, Including Claims Management Systems And Microsoft Office.

  • Minimum Of 2 Years Of Experience In Claims Adjusting, Preferably In An Insurance Setting.

  • Strong Knowledge Of Insurance Policies And Procedures, Including Coverage And Liability Determination.

  • Excellent Communication And Negotiation Skills, With The Ability To Effectively Communicate With Customers, Colleagues, And Other Stakeholders.

Required Skills
  • Communication Skills

  • Time Management

  • Attention to detail

  • Conflict Resolution

  • customer service

  • Analytical Thinking

  • Claims Processing

  • Risk assessment

  • Investigation Skills

  • Insurance Knowledge

  • Negotiation Ability

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Field Claims Adjuster in Greenville, SC, USA is $46,000 - $68,000 per year. This can vary depending on factors such as experience, education, and the specific company they work for. Some companies may offer higher salaries or additional benefits such as bonuses or commission.

Additional Information
Progressive is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 4th, 2025
Apply BeforeApril 11th, 2026
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About Progressive

The Progressive Corporation is an American insurance company. It is one of the largest providers of car insurance in America. The company insures motorcycles, boats, RVs and commercial vehicles, and provides home insurance through select companies.

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