Progressive

Field Claims Adjuster

Progressive

Rock Hill, SC, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a detail-oriented individual who loves problem-solving and working in a fast-paced environment? Look no further! Progressive is seeking a Field Claims Adjuster to join our team. In this role, you will be responsible for investigating and resolving claims related to auto accidents, property damage, and bodily injury. Your exceptional customer service skills and ability to handle complex situations with ease will ensure successful outcomes for our customers. If you have a strong background in insurance, a passion for helping others, and a drive to continuously learn and grow, we want to hear from you!

  1. Investigate and evaluate insurance claims related to auto accidents, property damage, and bodily injury.
  2. Utilize problem-solving skills to accurately determine coverage and liability for claims.
  3. Work in a fast-paced environment to efficiently process a high volume of claims.
  4. Provide exceptional customer service to policyholders, agents, and other involved parties.
  5. Maintain accurate records and documentation of claim investigations and resolutions.
  6. Communicate effectively with all parties involved in the claims process, including policyholders, witnesses, and medical professionals.
  7. Collaborate with other team members and departments to ensure timely and accurate claim handling.
  8. Stay up-to-date on industry trends, regulations, and best practices related to claims adjusting.
  9. Adhere to company policies and procedures, as well as state and federal regulations.
  10. Demonstrate strong attention to detail in all aspects of claim handling.
  11. Use technology and software systems effectively to process claims and maintain accurate records.
  12. Continuously seek opportunities for personal and professional growth and development.
  13. Maintain a high level of professionalism and integrity in all interactions.
  14. Travel to accident scenes or other locations as needed to conduct investigations.
  15. Represent the company in a positive and professional manner at all times.
Where is this job?
This job is located at Rock Hill, SC, USA
Job Qualifications
  • Bachelor's Degree In A Relevant Field, Such As Insurance, Business, Or Finance.

  • Strong Knowledge Of Insurance Policies And Procedures, Including State Regulations And Laws.

  • At Least 2 Years Of Experience In The Insurance Industry, Preferably In Claims Handling.

  • Excellent Communication And Negotiation Skills, With The Ability To Effectively Interact With Customers And Other Stakeholders.

  • Demonstrated Ability To Handle A High Volume Of Claims And Manage Multiple Tasks Efficiently And Effectively.

Required Skills
  • Documentation

  • Communication

  • Time Management

  • Attention to detail

  • Negotiation

  • Conflict Resolution

  • customer service

  • Analytical Thinking

  • Risk assessment

  • Problem-Solving

  • Claims handling

  • Investigation

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Field Claims Adjuster in Rock Hill, SC, USA is between $50,000 and $70,000 per year. This can vary depending on factors such as experience, education, and the specific company or organization the individual is employed by.

Additional Information
Progressive is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 4th, 2025
Apply BeforeJune 9th, 2026
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About Progressive

The Progressive Corporation is an American insurance company. It is one of the largest providers of car insurance in America. The company insures motorcycles, boats, RVs and commercial vehicles, and provides home insurance through select companies.

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