Claims Administrative Support Specialist

We are seeking a highly organized and detail-oriented individual to join our team as a Claims Administrative Support Specialist at Progressive. In this role, you will be responsible for providing administrative and operational support to our claims department, ensuring the efficient and accurate handling of claims processes. The ideal candidate will have excellent communication and time management skills, as well as a strong ability to multitask and adapt to changing priorities. If you are looking for a challenging and rewarding career with a leading insurance company, we encourage you to apply for this position.

1. Provide administrative support to the claims department by handling incoming calls, emails, and other forms of communication in a timely and professional manner.
2. Maintain accurate and organized claim files by inputting and updating information in our database system.
3. Assist claims adjusters with daily tasks such as scheduling appointments, coordinating appointments with customers, and preparing necessary documentation.
4. Collaborate with internal teams to ensure timely and accurate processing of claims.
5. Monitor and track claim status to ensure timely resolution and communicate updates to customers as needed.
6. Review and verify claim information to ensure accuracy and compliance with company policies and procedures.
7. Assist with the preparation of reports and presentations for management and other stakeholders.
8. Maintain confidentiality of sensitive information and handle all documents and data with discretion.
9. Identify opportunities for process improvements and make recommendations to management.
10. Stay current with company policies, procedures, and industry regulations to ensure compliance.
11. Provide exceptional customer service to both internal and external customers.
12. Prioritize and manage multiple tasks and deadlines efficiently in a fast-paced environment.
13. Support other administrative tasks and projects as assigned by management.

According to JobzMall, the average salary range for a Claims Administrative Support Specialist in Raleigh, NC, USA is between $36,000 and $55,000 per year. However, this can vary depending on factors such as experience, education, and the specific company or organization hiring for the position. It is important to research the specific job and company to get a more accurate understanding of the salary range.

The Progressive Corporation is an American insurance company. It is one of the largest providers of car insurance in America. The company insures motorcycles, boats, RVs and commercial vehicles, and provides home insurance through select companies.