Claims Administrative Support Specialist

Are you a detail-oriented individual with a passion for providing exceptional customer service? Do you thrive in a fast-paced and dynamic work environment? If so, Progressive may have the perfect opportunity for you as a Claims Administrative Support Specialist!As a Claims Administrative Support Specialist, you will play a crucial role in our claims handling process by providing administrative support to our claims team. This includes accurately recording and documenting claim information, responding to customer inquiries, and assisting with file management. Our ideal candidate is someone who is organized, has excellent communication skills, and is able to handle multiple tasks efficiently.If you have a strong customer service background and a desire to work in the insurance industry, we encourage you to apply for this exciting opportunity!

1. Accurately record and document claim information in a timely manner.
2. Provide exceptional customer service to both internal and external customers.
3. Respond to customer inquiries and provide prompt and accurate information.
4. Assist with file management, including organizing and maintaining claim documents.
5. Work efficiently in a fast-paced and dynamic environment.
6. Maintain a high level of attention to detail while handling multiple tasks.
7. Collaborate with the claims team to ensure accurate and timely processing of claims.
8. Follow company guidelines and procedures to ensure compliance with regulations.
9. Communicate effectively with customers, colleagues, and management.
10. Identify and escalate any potential issues or concerns to the appropriate parties.
11. Continuously seek opportunities for improvement and provide suggestions to enhance processes.
12. Maintain confidentiality and handle sensitive information with discretion.
13. Complete additional administrative tasks as assigned by management.

According to JobzMall, the average salary range for a Claims Administrative Support Specialist in Atlanta, GA, USA is between $39,000 and $50,000 per year. This may vary depending on factors such as the specific company, years of experience, and level of education.

The Progressive Corporation is an American insurance company. It is one of the largest providers of car insurance in America. The company insures motorcycles, boats, RVs and commercial vehicles, and provides home insurance through select companies.