Claims Administrative Support Specialist

Welcome to Progressive, where we are dedicated to providing exceptional insurance services and support to our customers. We are currently seeking a highly motivated Claims Administrative Support Specialist to join our team and assist with the day-to-day operations of our claims department. As a Claims Administrative Support Specialist, you will play a crucial role in ensuring claims are processed efficiently and accurately, while providing top-notch customer service. We are looking for individuals who are detail-oriented, organized, and passionate about helping others. If you have a strong administrative background and are looking for a challenging yet rewarding career, we want to hear from you!

1. Process Claims: The Claims Administrative Support Specialist will be responsible for accurately and efficiently processing insurance claims, including data entry, verifying information, and communicating with customers.
2. Provide Customer Service: This role requires providing exceptional customer service to our clients, including answering questions, addressing concerns, and providing updates on claim status.
3. Maintain Records: The Claims Administrative Support Specialist will be responsible for maintaining accurate and organized records of all claims, including documentation and correspondence.
4. Assist with Documentation: This position will require reviewing and organizing claim documents, ensuring they are complete and accurate, and assisting with any necessary follow-up.
5. Communicate with Team: The Claims Administrative Support Specialist will work closely with the claims team, providing support and updates on claims, as well as assisting with any necessary tasks or projects.
6. Follow Policies and Procedures: It is important for this role to follow all company policies and procedures related to claims processing and customer service.
7. Ensure Timely Processing: The Claims Administrative Support Specialist will play a crucial role in ensuring claims are processed in a timely manner, meeting company and industry standards.
8. Participate in Training: This position may require attending training sessions and staying up-to-date on industry changes and best practices related to claims processing and customer service.
9. Maintain Confidentiality: It is essential for the Claims Administrative Support Specialist to maintain strict confidentiality of all customer information and company processes.
10. Contribute to Team Success: This role will require working collaboratively with the claims team and other departments to achieve company goals and provide the best possible service to our customers.

According to JobzMall, the average salary range for a Claims Administrative Support Specialist in Sacramento, CA, USA is between $40,000 and $60,000 per year. This can vary depending on factors such as the specific company, years of experience, and level of education. Additionally, benefits and bonuses may also impact the overall compensation for this position.

The Progressive Corporation is an American insurance company. It is one of the largest providers of car insurance in America. The company insures motorcycles, boats, RVs and commercial vehicles, and provides home insurance through select companies.