Claims Administrative Support Specialist

Welcome to Progressive, a leading insurance company dedicated to providing exceptional service and support to our customers. We are currently seeking a highly organized and detail-oriented individual to join our team as a Claims Administrative Support Specialist. This role is integral to our claims processing operations and requires someone with a strong work ethic and a passion for helping others. If you are looking for a challenging and rewarding career in the insurance industry, we invite you to apply for this exciting opportunity.

1. Process Claims: The Claims Administrative Support Specialist will be responsible for efficiently and accurately processing insurance claims, ensuring all necessary documentation is received and processed in a timely manner.
2. Provide Administrative Support: This role will require providing administrative support to the claims team, including organizing and maintaining electronic and physical files, entering data into computer systems, and answering phone calls and emails related to claims.
3. Ensure Accuracy: The Claims Administrative Support Specialist will be responsible for reviewing and verifying all information and documentation to ensure accuracy and compliance with company policies and procedures.
4. Communicate with Customers: This role will require communicating with customers regarding their claims, providing updates on the status of their claims, and addressing any questions or concerns they may have.
5. Collaborate with Team: The Claims Administrative Support Specialist will work closely with the claims team, providing support and assistance as needed to ensure efficient and effective claims processing.
6. Uphold Company Standards: The individual in this role will be responsible for upholding the company's standards of exceptional customer service and professionalism in all interactions with customers and colleagues.
7. Maintain Confidentiality: The Claims Administrative Support Specialist will handle sensitive and confidential information and must maintain the highest level of confidentiality at all times.
8. Identify and Resolve Issues: This role will require identifying and resolving any issues or discrepancies in claims documentation, working with the claims team to ensure prompt resolution.
9. Stay Updated on Policies and Procedures: The individual in this role will be responsible for staying updated on company policies and procedures related to claims processing, and implementing any changes as needed.
10. Adhere to Deadlines: The Claims Administrative Support Specialist will be responsible for meeting deadlines and ensuring all claims are processed within the designated time frames.

According to JobzMall, the average salary range for a Claims Administrative Support Specialist in Chicago, IL, USA is $40,000 - $60,000 per year. However, this may vary depending on factors such as experience, education, and the specific company or industry.

The Progressive Corporation is an American insurance company. It is one of the largest providers of car insurance in America. The company insures motorcycles, boats, RVs and commercial vehicles, and provides home insurance through select companies.