Progressive

Claims Adjuster Trainee

Progressive

Milwaukee, WI, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a motivated individual looking for a challenging and rewarding career in the insurance industry? Then look no further! As a Claims Adjuster Trainee at Progressive, you will have the opportunity to help customers during their time of need and gain valuable experience in the field of claims adjustment. We are seeking candidates who are detail-oriented, empathetic, and have a passion for providing exceptional customer service. If you possess these qualities and are eager to learn and grow, we want you on our team!

  1. Investigate and evaluate insurance claims to determine coverage and liability for Progressive customers.
  2. Communicate with customers, agents, and other parties involved in the claims process in a timely and professional manner.
  3. Accurately document claim information and maintain organized records.
  4. Utilize company software and tools to process claims efficiently and effectively.
  5. Collaborate with team members and supervisors to ensure prompt and fair claim resolutions.
  6. Continuously learn and develop knowledge of insurance policies, procedures, and industry trends.
  7. Provide exceptional customer service and handle potentially difficult and sensitive situations with empathy and professionalism.
  8. Analyze and interpret policy language to make accurate coverage determinations.
  9. Negotiate and settle claims within authorized limits.
  10. Adhere to company policies and procedures, as well as state and federal regulations.
  11. Attend and actively participate in trainings, meetings, and workshops to enhance skills and knowledge.
  12. Maintain a positive attitude and contribute to a supportive and collaborative team environment.
  13. Keep up-to-date with changes and advancements in the insurance industry.
  14. Meet and exceed performance targets and goals set by management.
  15. Adhere to ethical standards and maintain confidentiality of sensitive information.
  16. Other duties and responsibilities as assigned by supervisor.
Where is this job?
This job is located at Milwaukee, WI, USA
Job Qualifications
  • Strong Analytical And Problem-Solving Skills.

  • Excellent Communication And Customer Service Skills.

  • Bachelor's Degree In A Related Field Such As Business, Finance, Or Insurance.

  • Ability To Work Independently And In A Team Environment.

  • Knowledge Of Insurance Policies And Procedures, Preferably With Some Previous Experience In The Industry.

Required Skills
  • Communication Skills

  • Time Management

  • Multitasking

  • Attention to detail

  • Negotiation

  • Conflict Resolution

  • customer service

  • Analytical Thinking

  • Computer proficiency

  • Problem-Solving

  • Insurance Knowledge

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Claims Adjuster Trainee in Milwaukee, WI, USA is $38,000 to $56,000 per year. This can vary depending on factors such as experience, education, and the specific company or industry the trainee is working in. Some companies may offer additional benefits, such as bonuses or commission, which can also impact the overall salary. It is important to research specific companies and job postings to get a more accurate understanding of the salary range for a Claims Adjuster Trainee in Milwaukee.

Additional Information
Progressive is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 2nd, 2024
Apply BeforeMay 22nd, 2025
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About Progressive

The Progressive Corporation is an American insurance company. It is one of the largest providers of car insurance in America. The company insures motorcycles, boats, RVs and commercial vehicles, and provides home insurance through select companies.

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