Progressive

Claims Adjuster Trainee

Progressive

Phoenix, AZ, USA
Full-TimeDepends on ExperienceMid-LevelHigh school or equivalent
Job Description

Are you a detail-oriented, problem solver with a passion for helping others? Do you have excellent communication skills and the ability to remain calm under pressure? If so, Progressive is seeking a Claims Adjuster Trainee to join our team! As a Claims Adjuster Trainee, you will have the opportunity to learn and grow in a fast-paced, dynamic environment while helping our customers through the claims process. We are looking for individuals who are driven and eager to develop their skills in the insurance industry. If you possess a strong work ethic and a desire to make a positive impact, we want to hear from you!

  1. Investigate and evaluate insurance claims to determine coverage and liability.
  2. Collect and analyze information to make accurate and timely decisions.
  3. Communicate with customers, including insureds, claimants, and other parties involved in the claim process.
  4. Provide exceptional customer service while handling a high volume of claims.
  5. Document and maintain accurate records of claim information.
  6. Negotiate and settle claims in a fair and efficient manner.
  7. Collaborate with team members and other departments to resolve issues and improve processes.
  8. Keep up-to-date on insurance industry trends and regulations.
  9. Demonstrate a strong work ethic and dedication to continuous learning and development.
  10. Remain calm and professional while handling difficult or high-pressure situations.
  11. Adhere to company policies and procedures.
  12. Maintain confidentiality and handle sensitive information with discretion.
  13. Meet or exceed performance goals and metrics.
  14. Utilize problem-solving skills to resolve complex claims.
  15. Represent the company in a positive and professional manner at all times.
Where is this job?
This job is located at Phoenix, AZ, USA
Job Qualifications
  • Excellent Communication And Customer Service Skills.

  • Ability To Work Independently And In A Team Environment.

  • Bachelor's Degree In A Relevant Field Such As Finance, Business Administration, Or Insurance.

  • Strong Analytical And Problem-Solving Abilities.

  • Willingness To Obtain Necessary Licenses And Certifications For The Role.

Required Skills
  • Data Entry

  • Communication

  • Time Management

  • Multitasking

  • Attention to detail

  • Negotiation

  • Conflict Resolution

  • customer service

  • Analytical Thinking

  • Organization

  • Problem-Solving

  • Investigation

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Claims Adjuster Trainee in Phoenix, AZ, USA is between $37,000 and $55,000 per year. This can vary depending on factors such as the specific company, level of experience, and education level. Additionally, location, industry, and job duties can also impact the salary range for this position.

Additional Information
Progressive is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 2nd, 2024
Apply BeforeJune 9th, 2026
This job posting is from a verified source. 
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About Progressive

The Progressive Corporation is an American insurance company. It is one of the largest providers of car insurance in America. The company insures motorcycles, boats, RVs and commercial vehicles, and provides home insurance through select companies.

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