Claims Adjuster

Welcome to Progressive! Are you a detail-oriented individual with a passion for helping others? We are currently seeking a Claims Adjuster to join our team and assist our valued customers through the claims process. In this role, you will be responsible for investigating and evaluating insurance claims, determining coverage and liability, and negotiating settlements. To excel in this position, you must possess strong communication and analytical skills, as well as the ability to remain calm and empathetic in challenging situations. Join us at Progressive and make a difference in the lives of our customers every day.

1. Investigate and evaluate insurance claims: The Claims Adjuster will be responsible for thoroughly investigating and evaluating insurance claims to determine their validity and accuracy.
2. Determine coverage and liability: The Claims Adjuster will use their knowledge of insurance policies and regulations to determine coverage and liability for each claim.
3. Negotiate settlements: As part of the claims process, the Claims Adjuster will negotiate settlements with customers, ensuring fair and efficient resolution of claims.
4. Provide exceptional customer service: The Claims Adjuster will be the main point of contact for customers during the claims process and will be responsible for providing exceptional customer service while handling sensitive and emotional situations.
5. Communicate effectively: Strong communication skills are essential for this role, as the Claims Adjuster will need to clearly and effectively communicate with customers, colleagues, and other stakeholders throughout the claims process.
6. Remain calm and empathetic: It is important for the Claims Adjuster to remain calm and empathetic when dealing with customers who may be experiencing a difficult or stressful situation.
7. Maintain accurate records: The Claims Adjuster will be responsible for maintaining accurate and detailed records of claims, correspondence, and other relevant information.
8. Adhere to company policies and procedures: The Claims Adjuster must adhere to all company policies and procedures, as well as industry regulations, when handling claims.
9. Stay updated on industry trends and changes: It is important for the Claims Adjuster to stay updated on industry trends and changes in insurance policies and regulations to ensure accurate and efficient claims processing.
10. Collaborate with team members: The Claims Adjuster will work closely with other team members, including supervisors, agents, and other adjusters, to ensure timely and accurate resolution of claims.
11. Uphold company values: The Claims Adjuster must uphold the company's values of integrity, accountability, and customer-centricity in all aspects of their work.
12. Meet performance targets: The Claims Adjuster will be responsible for meeting performance targets set by the

According to JobzMall, the average salary range for a Claims Adjuster in Columbia, SC, USA is $44,000 to $61,000 per year. This may vary depending on factors such as experience, education, and the specific company and industry the adjuster works in.

The Progressive Corporation is an American insurance company. It is one of the largest providers of car insurance in America. The company insures motorcycles, boats, RVs and commercial vehicles, and provides home insurance through select companies.