Progressive

Claims Adjuster - Auto Damage

Progressive

San Francisco, CA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

At Progressive, we're passionate about providing our customers with exceptional service and support after an auto accident. As a Claims Adjuster for Auto Damage, you'll play a crucial role in helping our customers get back on the road and back to their lives. With your attention to detail and strong communication skills, you'll be responsible for investigating and evaluating auto damage claims, determining coverage, and negotiating settlements. We're looking for someone with experience in auto damage claims and a commitment to providing top-notch customer service. If you're ready to join a dynamic team and make a difference, we'd love to hear from you.

  1. Investigate and evaluate auto damage claims from customers.
  2. Determine coverage and liability for each claim.
  3. Negotiate settlements with customers and other parties involved in the claim.
  4. Provide exceptional customer service and support to customers throughout the claims process.
  5. Maintain detailed and accurate records of each claim and all related communication.
  6. Communicate effectively with customers, colleagues, and other stakeholders involved in the claims process.
  7. Utilize knowledge and experience in auto damage claims to accurately assess and determine the extent of damage.
  8. Collaborate with other team members and departments to ensure efficient and timely resolution of claims.
  9. Stay up-to-date on industry trends and changes in regulations related to auto damage claims.
  10. Represent the company in a professional manner and uphold its values and standards.
  11. Handle difficult and complex claims with tact and sensitivity.
  12. Provide guidance and support to less experienced team members.
  13. Meet or exceed performance metrics and goals set by the company.
  14. Adhere to company policies and procedures at all times.
  15. Continuously seek opportunities for improvement and suggest ideas for process enhancements.
Where is this job?
This job is located at San Francisco, CA, USA
Job Qualifications
  • Bachelor's Degree In Relevant Field: A Strong Foundation In Insurance, Business, Or Finance Is Essential For Success As A Claims Adjuster – Auto Damage At Progressive.

  • Prior Experience In Auto Damage Claims: Progressive Seeks Candidates With At Least 2-3 Years Of Experience In Handling Auto Damage Claims, Preferably In A Fast-Paced And High-Volume Environment.

  • Excellent Communication And Customer Service Skills: As A Claims Adjuster – Auto Damage, You Will Be Interacting With Customers, Vendors, And Internal Teams On A Daily Basis. Strong Communication And Customer Service Skills Are Essential For Providing Top-Notch Service To Customers.

  • Analytical And Problem-Solving Abilities: A Claims Adjuster – Auto Damage Must Have Strong Analytical And Problem-Solving Skills To Accurately Assess And Evaluate Claims, Determine Liability, And Negotiate Settlements.

  • State Insurance Adjuster License: Depending On The State, A Claims Adjuster – Auto Damage May Be Required To Hold An Active Insurance Adjuster License. Progressive Prefers Candidates Who Already Hold This License Or Are Willing To Obtain It Within A Specified Timeframe.

Required Skills
  • Communication

  • Time Management

  • Negotiation skills

  • Attention to detail

  • Problem Solving

  • customer service

  • Risk assessment

  • Damage Assessment

  • Insurance Knowledge

  • Vehicle Inspection

  • Claim Evaluation

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Claims Adjuster - Auto Damage in San Francisco, CA, USA is $56,000 - $76,000 per year. This range can vary depending on factors such as years of experience, education level, and specific job responsibilities.

Additional Information
Progressive is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 2nd, 2024
Apply BeforeApril 11th, 2026
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About Progressive

The Progressive Corporation is an American insurance company. It is one of the largest providers of car insurance in America. The company insures motorcycles, boats, RVs and commercial vehicles, and provides home insurance through select companies.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started