Claims Adjuster - Auto Damage

Are you a detail-oriented individual with a passion for helping others? Do you have a strong background in auto damage assessment? Look no further, because Progressive is seeking a knowledgeable and compassionate Claims Adjuster to join our team. In this role, you will play a crucial role in providing exceptional customer service by accurately evaluating and processing auto damage claims. As a member of our team, you will have the opportunity to make a meaningful impact on our customers' lives while developing your skills in a dynamic and supportive work environment. If you have a strong understanding of auto damage and possess excellent communication and problem-solving skills, we encourage you to apply for this exciting opportunity!

1. Accurately evaluate and process auto damage claims in a timely manner.
2. Provide exceptional customer service by promptly responding to inquiries and addressing concerns.
3. Conduct thorough investigations and gather all necessary information to make fair and accurate claim decisions.
4. Utilize knowledge of auto damage assessment to accurately determine repair costs and estimate claim payments.
5. Communicate effectively with customers, colleagues, and third parties involved in the claim process.
6. Maintain detailed and organized records of claim information and updates.
7. Adhere to company policies and procedures while handling claims.
8. Collaborate with other team members to achieve department goals and ensure customer satisfaction.
9. Continuously develop and enhance knowledge of auto damage assessment and insurance industry trends.
10. Handle a high volume of claims while maintaining accuracy and attention to detail.
11. Remain empathetic and compassionate towards customers during the claims process.
12. Identify and escalate potential fraudulent claims to appropriate departments.
13. Proactively identify opportunities for process improvement and make recommendations to management.
14. Adhere to all legal and regulatory requirements related to claims handling.
15. Demonstrate professionalism and represent the company’s values and mission at all times.

According to JobzMall, the average salary range for a Claims Adjuster - Auto Damage in Philadelphia, PA, USA is $43,000 - $72,000 per year. This may vary depending on factors such as experience, education, and the specific company or insurance agency the adjuster is working for.

The Progressive Corporation is an American insurance company. It is one of the largest providers of car insurance in America. The company insures motorcycles, boats, RVs and commercial vehicles, and provides home insurance through select companies.